Customer Support Representative

19 hours ago


Mumbai, India Technoskills Edutech Solutions Full time

We are looking to hire for the position of Customer Support Representative for our company.

**Roles and responsibilities**:

- Enhance Customer Experience Via Delight Channels
- Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features, inform customers about new features and functionalities
- Data Maintenance & Reporting Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)

**Experience**:2 years Customer Chat Support experience is must

**Qualification**:Graduation in any discipline.

**Skills**:

- Freshdesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
- Customer Chat support experience is must.
- Good communication skills Fair analytical skills Energetic Operational excellence
- Startup Experience is required.

Team HR

Technoskills Edutech Solutions

**Salary**: ₹800,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer chat support (required)
- more than 2 years of (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7276648451



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