Voice Process Executive

2 weeks ago


Andheri Mumbai Maharashtra, India Tech mahindra pvt ltd Full time

Job description

We are hiring immediate joiners for a premium voice process (Night Shift).

Designation: Associate Customer Service

Address: Tech Mahindra Ltd, Oberoi Garden Estate, A-wing, Chandivali, Mumbai 400072

Role & responsibilities:

- Responsible to address and resolve US based Customers & Commercial queries, requests and complaints.
- Providing amazing customer service by attending incoming calls from existing customers.
- Answering any questions they have or resolving issues with a positive attitude.
- Figure out best ways to ensure that customers are happy with the services.

Key skills required:

- Excellent English communications skills.
- Ability to listen and active problem-solving skills.
- Good interpersonal skills.

Ready to work in fixed night shifts (11PM to 8AM).

**Salary**: 3LPA+Allowances

Qualification: HSC/ Graduate

Experience: Freshers or experienced both can apply.

Age Limit: 18 to 34

Contact person: Priyanka

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Application Question(s):

- Are you immediate joiner?

**Language**:

- fluent English (required)

Work Location: In person

**Speak with the employer**
+91 8689948557



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