Voice Process

2 weeks ago

Mumbai Maharashtra, India Snow Planners And Builders Full time

**We are Hiring**

**Role**: Customer Support Executive

**Process**: International voice process

**Experience**: Fresher / Experience

**Working days**: 5 days working & Rotational shifts

**Languages**: Good Communication skill in English

**Qualification** : HSC / Graduate

**Salary Range** : 16k - 29k

**Location**: Airoli, Navi Mumbai.

Looking for Immediate joiners

Interview mode - Walk in

**Roles & Responsibilities**:

- Listening to customers' concerns and handling complaints and returns.
- Giving detailed explanations of services or products.
- Working with a sales team to create better methods to address customer complaints.
- Reviewing customer accounts and transactions while resolving issues.
- Handle Inbound calls.
- Provide accurate information and resolutions to customers in a timely manner.
- Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers.
- Build and maintain positive relationships with customers by providing excellent service.
- Follow up with customers to ensure their queries are resolved to their satisfaction.
- Collaborate with colleagues to improve processes and enhance the overall customer experience.

Pay: ₹16,000.00 - ₹29,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you speak excellent English?

Work Location: In person

**Speak with the employer**
+91 6380723976

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