CRM Coordinator

1 day ago

Kolkata West Bengal, India Medhavi Foundation Full time

**Job description**:
**Position Overview**: The CRM Coordinator for Admissions Management is responsible for overseeing and maintaining the Customer Relationship Management (CRM) system tailored for university admissions.

**Roles & Responsibilities-**
- **System Administration**: Manage the day-to-day operations of the admissions CRM system, ensuring data accuracy, system functionality, and user access.
- **Customization and Configuration**: Customize and configure the CRM system to meet the specific needs and workflows of the university's admissions processes.
- **Integration Management**: Collaborate with IT and other relevant departments to integrate the CRM system with other university systems and tools, such as the student information system and communication platforms.
- **User Training and Support**: Provide training and support to admissions staff and other users of the CRM system to ensure efficient utilization and troubleshooting of system-related issues.
- **Reporting and Analysis**: Generate regular reports and dashboards from the CRM system to analyze admissions trends, track performance metrics, and inform strategic decision-making.
- **Process Improvement**: Continuously assess and refine admissions processes and workflows in collaboration with stakeholders to optimize efficiency and effectiveness.
- **Compliance and Data Security**: Ensure compliance with data protection regulations and university policies regarding the handling and security of applicant information within the CRM system.
- **Stakeholder Collaboration**: Work closely with admissions counselors, enrollment managers, IT professionals, and other university staff to align CRM strategies with admissions goals and objectives.

**Requirements**:

- 2+ years experience preferred in CRM systems management
- Preferred hands on experience with systems like HubSpot, Lead squared, and Meritto (formerly No Paper Forms) - Must hold a degree in B.Tech, B.Sc. or BCA

**Key Skills**: CRM Management, Data Management, Compliance Management, System Administration, Reporting And Analysis, Data Security, CRM. Advance Excel
- Dashboard, Pivot Table etc.

**Location**:

- Kolkata, Salt Lake sector 5.

**Salary**:

- 20-40k in hand

**About Company: -**

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9905952251

  • CRM Executive

    1 week ago

    Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

    **Job description** **JOB SUMMURY**: **KEY RESPONSIBILITIES**: - **Client Follow-ups**:Regularly follow up with clients whose orders are booked and keep them informed at every stage. - **Order Updates**: Communicate changes in order status such as dispatch, delivery, or delays. - **Payment Reminders**: Follow up with clients for timely payments and...

  • Mis & Coordinator to Cmd

    2 weeks ago

    Esplanade, Kolkata, West Bengal, India CRM AUDIO VIDEO PVT LTD Full time

    **COMPANY: CRM AUDIO VIDEO PVT LIMITED.** **PAYROLL: DIRECT** **JOB ROLE**: **Preparing MIS, Power Point Presentation.** **Keeping Notes For CMD Meetings.** ** Following Up With Stakeholders.** **Experience**: **Minimum 1 year In a Similar Roles.** **Knowledge over Exel and PowerPoint is must.** **Salary :15k to 20k ( Negotiable Based on Current...

  • CRM Executive

    7 days ago

    Kolkata, West Bengal, India Genix Resources Pvt. Ltd Full time

    Hope all are doing well Job Location - **Bantala (Karaidanga, Gangapur, West Bengal 743502)** **CTC- 2.4 LPA** **Salary - Upto 20,000** **Job Description**: **Job Title**:Customer Relationship Management (CRM) Executive** **Location**:Kolkata Bantala** **Experience Required: 1 - 3 years** **Gender**:Female (Must)** **Industry**:Open to hiring from any...

  • Customer Relationship Management

    4 days ago

    Kolkata, West Bengal, India RECEX Full time

    Job Summary We are seeking a dynamic and experienced CRM to join our real estate team The ideal candidate will have a strong background in CRM billing customer escalations and maintaining high customer satisfaction CSAT scores This role requires excellent communication skills attention to detail and a customer-centric approach Key Responsibilities Customer...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India UPTALENT Full time

    **Job Title: Junior CRM Executive** **Apparel Designing Company** **Location - Dumdum** Job Summary: As a Junior CRM Executive, you will support the Customer Relationship Management team in managing client relationships, resolving queries, and ensuring customer satisfaction. You will assist in the development of customer loyalty initiatives, data...

  • Process Coordinator/crm-females Only

    7 days ago

    Shakespeare Sarani, Kolkata, West Bengal, India thinkbiz consulting Full time

    MUST KNOW BASIC ENGLISH, HINDI & BENGALI MUST KNOW BASIC MS WORD & EXCEL Females only Shakespeare sarani Kolkata Time 10-7pm process coordinator and CRM Work from office **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning...

  • Sales Coordinator

    7 days ago

    Kolkata, West Bengal, India CIEL HR Services Full time

    **Job Title**: Sales Coordinator **Location**: Kolkata **Department**: Sales & Marketing **Reports To**: Sales Manager / Head of Sales **Job Summary**: The Sales Coordinator will be responsible for supporting the sales team in achieving targets by handling administrative tasks, coordinating with clients, preparing reports, and ensuring smooth communication...

  • Process Coordinator

    5 days ago

    Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

    **Job description** **Job Title: Process Coordinator** **Location**: Kolkata **Experience**: Minimum 2 yrs **Industry**: Manufacturing/ Hardware / Garments **Salary**:12000-20000** **Job Role**: We are looking for a **Process Coordinator** to manage daily operations and ensure timely execution of orders. The role involves coordinating between...

  • Floor Coordinator

    2 weeks ago

    Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

    **Floor Coordinator** **Job Overview** We are seeking a diligent and organized Floor Coordinator to manage all showroom and attached warehouse activities for our Radhabazaar showroom. The Floor Coordinator will oversee daily operations, coordinate with the Process Coordinator (PC) and CRM systems, and ensure seamless execution of tasks to maintain a...

  • Sales Coordinator

    1 week ago

    Kankurgachi, Kolkata, West Bengal, India MK Patwari Services Pvt Ltd Full time

    **Job Title**: Sales Coordinator **Location**: Kolkata **Salary**: ₹35,000/month **Gender Preference**: Female only - Maintaining and updating the CRM system. - Coordinating with the sales team to track leads and closures. - Preparing reports and handling documentation. - Assisting with customer queries and providing support as...