Customer Service Advisor

Service Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and customers to...

A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and...

Proven work experience as a Service Advisor or similar role - A strong understanding of automotive technology and the automotive industry - Proficiency with industry-specific software - Excellent customer service, interpersonal and communication expertise - Strong organizational, decision-making and problem-solving skills - Relevant training and/or...

Customer Interaction They greet and listen to customer concerns providing a friendly and empathetic experience Technical Translation Service Advisors translate complex vehicle issues into understandable terms for customers Estimations Provide cost estimates and timelines for repairs or maintenance Quality Assurance Ensure the quality of service...

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience. - Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers. - Estimations: Provide cost estimates and timelines for repairs or maintenance. - Quality Assurance: Ensure the quality of service...

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.Estimations: Provide cost estimates and timelines for repairs or maintenance.Quality Assurance: Ensure the quality of service meets...

Role Description This is a full-time on-site role as a Service Advisor at Indus Motors Co P Ltd in Kollam As a Service Advisor you will be responsible for providing excellent customer service managing vehicle repair and maintenance scheduling appointments and ensuring customer satisfaction You will work closely with the service team and provide technical...

Job Summary:The Service Advisor will act as the key link between the customer and the service department. The role involves receiving customers, understanding their vehicle concerns, preparing job cards, coordinating with the workshop team, and ensuring timely delivery with customer satisfaction.Key Responsibilities:Greet customers, understand their service...

Role OverviewWe are seeking an Insurance Policy Advisor to act as the primary advisor for our customers’ insurance needs. In this role, you will consult with families to understand their health and financial requirements, explain policy options in simple terms, and recommend the most suitable insurance solutions.The ideal candidate will have prior...

Greeting customers and directing them to an available technician - Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs - Answering customer questions about service outcomes and consulting with technicians when necessary - Informing customers about potential cost savings and warranty...