Operations and Logistics Site Technician

1 week ago

Bengaluru, India HeadSpin Full time

**Who We Are**

**About the Role**

HeadSpin is looking for an Operations Logistics Site Technician to join our growing organization in India. As Operations Logistics Site Technician, you are a critical component of the team responsible for the datacenter infrastructure at one of our primary global sites in Bangalore. You will be working to deploy new hardware and infrastructure for HeadSpin's self-serve and enterprise products. You will be responding to product support issues including tickets raised by automated systems, engineering teams and end-users tickets. You will be responsible for setting up physical hardware such as computers, phones, networking equipment and other datacenter equipment. In addition to your onsite duties you may also work remotely with our data centers and locations around the world to install and troubleshoot equipment. All support activities and communication are thoroughly documented in an incident management system. This role will need to be flexible (this role will have a rotational schedule).

**What You’ll Do**
- Work onsite at our Bangalore center
- Setup computer and networking equipment including basic configuration and troubleshooting
- Setup phone, media devices and other hardware including configuring settings and validating functionality
- Setting up server racks, shelving and other data center equipment
- Troubleshooting offline and unresponsive equipment
- Assisting in purchasing, tracking, receiving and shipping hardware and devices
- Assembly of custom equipment built by HeadSpin
- Work with customer support and sales to provide access to new devices and hardware to customers
- Replicate, troubleshoot, and describe simple bugs and report to product/engineering
- Provide root cause analysis and in-depth troubleshooting (L1/L2)
- Meet and exceed Service Level Agreements through effective incident management
- Keep thorough, clear, and complete records in the ticketing system of all actions taken
- Escalate tickets as appropriate
- Be friendly, efficient, and dependable, and always provide timely updates to users
- When assigned, create documentation of Support processes
- Contribute to overall content and quality of HeadSpin’s knowledge base and how-tos
- Other duties as assigned

**What You Need**
- 2 - 3 years of professional experience
- Bachelor’s Degree or equivalent experience
- Strong technical, troubleshooting, and analytical skills
- Proven ability to function in a self-directed environment
- Strong verbal and written communication skills
- Professional: Every interaction needs to be fast, professional, succinct, and intelligent
- Reliable: Since your work will represent much of the first experience a client has with Headspin, you must be able to perform your work and manage your projects to complete them in a timely manner
- Detail oriented: you must be able to notice small details and fit them within the larger picture

**Preferred Skills**
- Technical expertise (light coding, Appium, mobile devices knowledge) is a huge plus
- Interest in Startups/Tech
- Basic networking knowledge
- Basic knowledge command line (ssh, running scripts)

This role is not open to outside recruiters.

  • Site Operations Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeMaintenance Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Opportunity: Maintenance TechnicianThe role of a Maintenance Technician involves providing critical support to the sales and marketing teams by handling logistics and field operations. This includes delivering promotional materials, setting up event displays, and maintaining effective communication with clients and site teams.Key...

  • Logistics Manager Sea

    2 weeks ago

    Bengaluru, Karnataka, India Unisea Logistics Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    THIS POSITION REPORTS TO THE INVESTORS/BOARDRoles and ResponsibilitiesManage sea freight forwarding activities, including booking spaces with shipping lines, negotiating rates, and ensuring timely delivery.Develop strong relationships with suppliers and customers to ensure smooth logistics operations.Desired Candidate Profile10-15 years of experience in...

  • Logistics Manager Sea

    2 days ago

    Bengaluru, India Unisea Logistics Full time

    THIS POSITION REPORTS TO THE INVESTORS/BOARD Roles and Responsibilities Manage sea freight forwarding activities, including booking spaces with shipping lines, negotiating rates, and ensuring timely delivery. Develop strong relationships with suppliers and customers to ensure smooth logistics operations. Desired Candidate Profile 10-15 years of experience...

  • Site Inspector

    2 weeks ago

    Bengaluru, Karnataka, India Teckfore Interiors Pvt Ltd Full time

    **Responsibilities**: - **Measurement Technician**: - Utilize precision tools to accurately measure spaces for interior construction projects. - Record and document measurements with precision and attention to detail. - Collaborate with design and project teams to ensure accurate project specifications. - Verify measurements and make adjustments as...

  • Technician - Operation Theater Urgent

    3 weeks ago

    Bengaluru, Karnataka, India Aster DM Healthcare Full time

    Job DescriptionAn OT Technician, also known as an Operating Room Technician or Surgical Technologist, is responsible for assisting surgeons and other medical professionals during surgical procedures.1.Preparing the operating room for surgical procedures by ensuring that all necessary equipment and supplies are available and in good working order.2.Preparing...

  • Bdm-contract Logistics

    7 days ago

    Bengaluru, India 23NORTHSUPREME LOGISTICS SOLUTIONS PVT LTD Full time

    **Education and Experience**: - **Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred. **(Or an equivalent combination of work and education. / equivalent combination of work experience) - Minimum **five years relevant industry experience** preferred **Primary Duties and...

  • Forklift Operator

    2 days ago

    Bengaluru, Karnataka, India Linfox Logistics (India0 PrivateLimited. Full time US$ 40,000 - US$ 60,000 per year

    Company DescriptionLinfox Logistics (India) Private Limited is a logistics and supply chain company based in Mumbai, Maharashtra, India. We specialize in providing efficient and reliable logistics solutions. Our primary focus is on ensuring timely and safe delivery of goods. Linfox Logistics is known for its dedication to excellence and customer...

  • Logistics Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeOperations Full time ₹ 60,00,000 - ₹ 85,00,000

    Job Title: Logistics Operations SpecialistThe Logistics Operations Specialist plays a pivotal role in ensuring the smooth and efficient movement of goods, adhering to safety and compliance standards. This position is responsible for executing day-to-day logistics operations, including inventory control, warehouse coordination, transportation tracking, and...

  • Logistics Executive

    2 days ago

    Nelamangala, Bengaluru, Karnataka, India Driver Logistics Full time

    To manage warehouse in compliance with companys policies, mission, vision, goals simultaneously overseeing receiving, warehousing, distribution and maintenance operations. The responsibilities are: - Oversee the warehouse activities such as receiving, warehousing, distribution and maintenance operations, order booking, billing, accounting, replacement,...

  • Site Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeEngineering Full time ₹ 10,00,000 - ₹ 15,00,000

    Job OpportunityWe are seeking a highly skilled professional to fill a key role in our organization.Main Responsibilities:Maintain operational efficiency of technical services during shift dutyOversee and manage electromechanical and utilities services at the site with assistance from the technician teamDevelop and implement planned preventive maintenance...