Front Office Executive

2 days ago


Kochi Kerala, India VIVO Kerala Full time

_**Front Office Executive is Responsible for **_

A) Attending customer’s phone calls by following the quality standards set by the company

B) Perform follow-up calls with customers for part booked cases & open calls etc.

C) Follow-up with Inventory and other SVCs for spare parts

D) Follow company’s processes and procedures related to front office

E) Ensure refreshment items to customers

F) Other Brand service or Customer handling experience.
G)The ability to work well both as part of a team.

H)Strong communication skills.

I) Excellent people and time management skills.
- **Qualification**_
- **Minimum degree or 3 year diploma**_
- **Experience**_
- **More than 1 years experience in mobile service field or relevant field**_

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person



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