Front Office Executive

8 hours ago

Kochi Kerala, India Zeak us solution Full time

**Front Office Executive**
**Location**: Thrissur, Kerala
**Salary**: ₹15,000 per month
**Employment Type**: Full-Time

Job Summary:
Key Responsibilities:

- **Greeting Visitors**: Welcome and assist visitors, clients, and guests, providing them with necessary information and directing them to the appropriate departments or individuals.
- **Phone Handling**: Answer phone calls, take messages, and direct calls to the appropriate staff members.
- **Appointment Scheduling**: Manage and schedule appointments, meetings, and conference room bookings for staff and clients.
- **Documentation and Filing**: Maintain organized filing systems for important documents, both physical and digital.
- **Administrative Support**: Provide administrative support to the management and other staff as needed, including preparing reports, presentations, and other documents.
- **Maintaining Reception Area**: Ensure the front office and reception area are tidy and welcoming, maintaining a professional and organized environment.
- **Customer Service**: Assist clients with inquiries, addressing any concerns or providing information about products/services.
- **Office Supplies**: Monitor and manage office supplies, ensuring that the front office is stocked with necessary materials.
- **Handling Deliveries**: Receive and log deliveries, packages, and correspondence, ensuring items are distributed to the appropriate departments or staff.
- **Record Keeping**: Maintain accurate records of visitor logs, calls, messages, and appointments.

Required Skills and Qualifications:

- **Freshers** are welcome to apply, and prior experience in front office or administrative roles is a plus.
- Excellent **communication skills** in **English** and **Malayalam** (or local language).
- Strong interpersonal and customer service skills, with the ability to handle inquiries and manage customer expectations.
- Ability to stay organized and manage multiple tasks simultaneously in a fast-paced environment.
- Professional appearance and demeanor.
- Good time management and multitasking abilities.

Preferred Qualifications:

- **Bachelor’s degree** in any discipline (preferred but not mandatory).
- Experience in **office administration**, **customer service**, or as a **front office executive** is an advantage.
- Basic knowledge of office management software and phone systems.

Work Location: In person

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