Front Office Executive

7 hours ago

Kochi Kerala, India ZEAK US Full time

**Front Office Executive**
**Location**: Edappally, Kochi, Kerala
**Salary**: ₹18,000 - ₹20,000
**Experience**: Minimum 1 year
**Gender**:Female**

**Job Summary**:
**Key Responsibilities**:

- **Front Desk Management**:

- Greet and welcome visitors in a professional and courteous manner.
- Maintain a clean and organized front office environment, ensuring the reception area is always presentable.
- **Customer Service**:

- Provide information and assistance to clients and visitors as needed.
- Address client concerns and escalate issues to the appropriate department or personnel.
- Ensure a positive and professional experience for all guests and clients.
- **Appointment Scheduling & Coordination**:

- Manage appointments and coordinate meetings for senior management or other departments.
- Schedule and confirm appointments, meetings, and events as requested.
- **Administrative Support**:

- Handle various administrative tasks such as filing, record-keeping, and maintaining office supplies.
- Assist with data entry, correspondence, and document management.
- **Handling Office Correspondence**:

- Receive and dispatch incoming and outgoing mail and packages.
- Maintain an accurate log of all correspondence and packages.
- **Billing & Payment Management**:

- Assist with the preparation of bills and invoices for clients or customers (if applicable).
- Ensure accurate billing information and assist with payment tracking.

**Qualifications**:

- **Education**:

- Bachelor’s degree in Business Administration, Hospitality, or a related field.
- **Experience**:

- Minimum of 1 year of experience as a Front Office Executive or in a similar administrative role.
- **Skills**:

- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Strong organizational and time-management abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of office management systems and procedures.

**Desired Attributes**:

- Professional appearance and demeanor.
- Customer-focused with strong problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.
- A positive attitude with a strong work ethic.
- Team-oriented with the ability to work independently.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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