Tele Caller Executive

4 days ago


Pitampura Delhi Delhi, India Positex Private Limited Full time

**Job Title: Telecaller / Customer Care Executive**

**Company**: Positex
**Location**: Corporate Office - 406-407, P.P. Towers, Netaji Subhash Place, Pitampura, Delhi-110034
**Department**: Sales / Customer Service
**Reports To**: Team Leader / Manager

**Job Type**: Full-time

**Company Overview**

Positex is a leader in **Functional Fabrics & Apparels** with 20 years of presence across India and Bangladesh. With our vision to provide **comfortable and high-performance clothing for all**, we have expanded from Activewear and Lifestyle clothing to Uniforms—transforming a segment that has remained unchanged for the last 100 years.

**Job Summary**

We are seeking a **motivated and confident Telecaller** to handle inbound and outbound calls, generate leads, follow up with potential customers, and support the sales team in achieving targets. The Telecaller will play a vital role in **building customer relationships and driving business growth**.

**Key Responsibilities**
- Make outbound calls to potential and existing customers to promote products and services.
- Handle inbound inquiries and resolve customer queries effectively.
- Generate leads and schedule follow-ups to convert into sales opportunities.
- Maintain accurate records of customer interactions in CRM systems.
- Coordinate with the sales team to achieve individual and team targets.
- Build and maintain strong customer relationships to ensure repeat business.

**Requirements**:

- Minimum **12th Pass / Graduate preferred**.
- **0-3 years** of experience in Telecalling / Customer Service / Sales (Freshers welcome).
- Excellent communication skills in **Hindi & English**.
- Basic computer knowledge (MS Office, CRM tools).
- Confident, persuasive, and target-oriented personality.

**Salary & Benefits**
- **Salary**: ₹12,000 - ₹15,000 per month (depending on experience).
- **Incentives / Performance bonuses**.
- **Health Insurance**.
- **Leave encashment**.
- **Paid sick time**.
- **Training and career growth opportunities**.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Work Location: In person



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