Telecaller (Inbound & Outbound) - Customer Support & Sales

2 days ago

Delhi Delhi, India angie homes private limited Full time

**Outbound Telecaller Responsibilities**:

- **Make Outbound Calls**: Conduct outbound calls to potential or existing customers to promote products, services, or offers.
- **Lead Generation**: Identify and qualify potential leads, converting them into sales opportunities.
- **Sales and Telemarketing**: Promote and sell products/services by providing relevant information and answering customer queries.
- **Appointment Scheduling**: Schedule appointments for sales representatives or set up demonstrations if applicable.
- **Customer Data Collection**: Gather and record customer details, feedback, and preferences for database management and future marketing efforts.
- **Achieve Targets**: Meet or exceed sales targets, call quotas, or other performance goals as set by the company.
- **Follow-Up on Leads**: Contact potential leads or past customers to follow up on previous interactions and encourage further engagement.
- **Update CRM**: Maintain accurate and up-to-date records of customer interactions, sales, and other relevant data in the CRM system.

**Required Skills and Qualifications**:

- **Excellent Communication Skills**: Fluency in [languages] and strong verbal communication abilities.
- **Persuasive and Confident**: Ability to engage with customers and influence their decisions effectively.
- **Customer-Centric**: Ability to understand and respond to customer needs and concerns.
- **Basic Computer Knowledge**: Proficiency in using CRM systems, Microsoft Office, and other office tools.
- **Problem-Solving Abilities**: Ability to think on your feet and resolve customer issues in a timely and effective manner.
- **Sales Experience** (for outbound): Prior experience in sales or telemarketing is a plus.
- **Target-Oriented**: Ability to work towards and achieve specific sales or service goals.

**Preferred Qualifications**:

- Previous experience in telecalling or customer support (inbound/outbound).
- Knowledge of CRM software and call center systems.
- Ability to work in a fast-paced, target-driven environment.

At **Angie Homes**, we are passionate about transforming living spaces with stylish and functional home decor solutions. As a leading e-commerce platform, we offer a wide range of high-quality, trendy home decor products designed to enhance the beauty and comfort of every home. From elegant furniture to contemporary wall art, lighting, and accessories, our curated collection is designed to cater to diverse tastes and preferences.

We are committed to providing exceptional customer service and a seamless shopping experience, making it easy for customers to find the perfect pieces that reflect their unique style. Whether you're revamping a single room or redesigning your entire home, Angie Homes is your go-to destination for home decor that brings warmth, elegance, and personality to your living space.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9971307825

  • Customer Care Representative

    4 days ago

    Delhi, India T A Solution Full time

    Job Opening for Customer Care Representative (inbound & Outbound Process) - Delhi Posted on -November 2, 2015 We have urgent opening for experienced Customer Care Representative (inbound & Outbound Process). Plese go through the details: **Experience**: Min 2 year **Location**: Delhi **Company**: Beauty Services **Qualification**: Any Graduate with good...

  • Telecaller Inbound/outbound(Female)

    1 week ago

    Sonia Vihar, Delhi, Delhi, India RM Brother Consultancy Full time

    **₹ 10000-15000**/month****: - R M Brother- Location- Sonia Vihar, Delhi- Experience Required- Fresher- Education Required- 12th- ₹10000-15000/month- Job Type : Telecaller Inbound/Outbound(Female)- Shift- Day Shift- Days of Work- 6 Days/week- Work Hours- 9 Hours/day- Job Description Profile - HR Recruiter/ Telecaller call/whatsapp - +91-XXXXXXXXXX

  • Outbound Sales Telecaller Jobs Opening in SS Enterprise at Delhi-Others, DelhiLess

    6 days ago

    Delhi, India SS Enterprise Full time

     We are seeking a highly motivated and target-driven Outbound Sales Telecaller to reach out to potential clients, promote products or services, and generate sales leads. The role requires excellent communication, persuasive skills, and the ability to meet or exceed sales targets. The ideal candidate will be self-motivated, resilient, and customer-focused....

  • Telecaller Admission Consellor

    2 weeks ago

    South Delhi, Delhi, Delhi, India Manrit Overseas Pvt. Ltd. Full time

    Are you a great communicator with excellent phone skills? Manrit Overseas Pvt. Ltd. is looking for a Telecaller Cum Admission Consellor to join our growing team. As a telecaller, you will be responsible for making outbound calls, handling inbound inquiries, and assisting customers with information about our products and services. **Key...

  • Telecaller Female Only

    2 weeks ago

    Delhi, Delhi, India Okie placement services private limited Full time

    A telecaller's job description includes: Making calls Telecallers make outbound calls to potential customers and inbound calls to handle customer inquiries. Promoting products and services Telecallers explain product features, benefits, and pricing to potential customers. They may also ask for orders over the phone. Building relationships Telecallers build...

  • Customer Support Executive

    1 week ago

    Delhi, Delhi, India Venture Quest Full time

    **Profile: Customer Support Executive/ BPO Telecaller** **Roles & Responsibilities**: - Resolving customer queries over calls/ chats. - Provide exceptional customer service to all the customers. - Record and store data of every interaction in the system. - Handling Inbound/ Outbound calls **Requirements**: Excellent communication skills UG/ Freshers can...

  • Telecaller

    2 days ago

    Delhi, Delhi, India Manarti Exports Full time

    We are looking for a motivated and customer-focused Telecaller to join our team! If you have excellent communication skills, a passion for interacting with customers, and at least 1 year of telecalling experience, we want to hear from you! **Key Responsibilities**: - Make outbound calls to potential customers, leads, or existing clients to promote...

  • Receptionist, Telecaller

    4 days ago

    Kingsway Camp, Delhi, Delhi, India Expert Institute of advance Technologies Pvt.Ltd Full time

    **Outbound Calls** Proactively engage with potential or existing customers through outbound calls to promote products and services, provide updates, conduct surveys, or gather feedback. Requires strong communication skills, persistence, and a customer-centric approach. **Inbound Calls** Respond to incoming customer inquiries, offering prompt assistance,...

  • Telecaller

    2 weeks ago

    Delhi, Delhi, India Arena Animation Full time

    **Key Responsibilities**: - Make **outbound calls** to prospective students and explain courses and scope details. - Handle **inbound inquiries** and provide accurate academy information. - Schedule **centre visits** and follow up with clients to ensure conversion. - Maintain an updated database of leads and customer interactions. - Achieve daily/weekly...

  • Sales Telecaller

    2 days ago

    Kirti Nagar, Delhi, Delhi, India GR Enterprises Full time

    Telecaller Role and Responsibility Tele calling B2B customers (Inbound and outbound both) Telecaller Requirements Tele Calling: Miminum 1 years experience (required) Who can convivence the customer for premotion their business with us. ( Most of the people convinced easily) Priorly experience working as a telecaller or in a similar role Having done a...