Telecaller

2 weeks ago

Delhi Delhi, India Manarti Exports Full time

We are looking for a motivated and customer-focused Telecaller to join our team If you have excellent communication skills, a passion for interacting with customers, and at least 1 year of telecalling experience, we want to hear from you

**Key Responsibilities**:

- Make outbound calls to potential customers, leads, or existing clients to promote products/services.
- Handle inbound inquiries and provide information about our offerings.
- Maintain a positive and professional approach while interacting with customers.
- Achieve daily/weekly/monthly call targets and sales goals.
- Maintain accurate records of customer interactions and update CRM/software.
- Follow up on leads and ensure timely resolution of customer queries.
- Collaborate with the sales and marketing teams to enhance customer engagement strategies.

**Requirements**:

- **Minimum Experience**: 1 year in telecalling, telesales, or a similar role.
- **Education**: Graduate in any discipline.
- Strong communication and interpersonal skills.
- Proficiency in English (additional language proficiency is a plus).
- Basic knowledge of MS Office and CRM tools.
- Ability to handle rejections and stay motivated to achieve targets.

**Why Join Us?**
- Competitive salary with performance-based incentives.
- A dynamic and supportive work environment.
- Opportunities for career growth and skill development.
- Recognition for outstanding performance.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- Telemarketing: 1 year (preferred)
- BPO: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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