Customer Support Associate

2 weeks ago


Rajarhat Kolkata West Bengal, India Kaashiv Consultancy Full time

**We are currently having openings in our Voice Process - 100% work from office.**

**With fixed salary & permanent hiring.**
- _**Designation-**_
- Customer Support Associate (CSA).
- _**Job Profile-**_
- Have to resolute customer’s query Voice Call
- _**Mandatory Criteria-**_
- Min HS Passed.
- Fresher & Experience both can apply
- **Excellent verbal communication skill in English & Hindi without major MTI for Voice process**:

- **Should have not applied for any Flipkart interview in last 3 month**:

- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 month after joining
- 9 hour of the day, 8 hrs. work and 1 hour break
- Should have a typing speed of 25WPM with 90% accuracy
- _**Interview Structure-**_
- HR round - General check.
- OPS round - General Check
- Client Round - Video Call
- _**Payouts -**_
- Salary for Fresher - 1.74 LPA, 12.7K/Month.
- Full Salary during training
- 100% fixed salary
- Full salary during training
- Pick up & drop for odd shifts
- _**Documents Required -**_
- Education Mark sheets
- Aadhar Card
- Pan Card
- _**Location details for Walkin interview**:_
- **Tech Mahindra, DLF2, 3rdFloor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)**_

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Rajarhat, Kolkata - 700156, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 6289345379



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