Cse (Customer Support Executive)

3 days ago

Bengaluru Karnataka, India Bione Full time

**Job Title**: Customer Support Executive

**Key Responsibilities**:

- Respond promptly to customer inquiries via phone.
- Identify and resolve customer concerns effectively and efficiently.
- Maintain a thorough understanding of the company’s products and services to assist customers accurately.
- Document and escalate complex issues to the appropriate departments as necessary.
- Ensure customer feedback is captured for continuous improvement.

**Qualifications**:

- Excellent communication skills.
- Problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Previous customer support experience is a plus.

This role is ideal for someone who thrives in customer interaction and problem-solving.

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)
- Kannada (preferred)

Work Location: In person

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