Customer Service Representative

1 week ago


Charni Road Mumbai Maharashtra, India Hiring Solution Full time

Experience : 2 years in a customer service role

Qualification: Graduate, fluent in Hindi and English, Working knowledge of Excel and computer savvy

Role Description:
Maintain a customer database

Maintain data hygiene

Operate WhatsApp marketing to communicate with database
- sending digital catalogs, videos, reels

Manage customer queries via the phone/ whatsapp

Must be a team player and able to work harmoniously with seniors

Must have a learning attitude and attention to detail

Must have a Bachelor’s degree

Prior experience in customer service is beneficial

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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