IT Executive

4 days ago

Surat Gujarat, India Svaraa Jewels Full time

1. Industry-specific certifications (e.g., CompTIA A+, CCNA)

2. Familiarity with cloud services (e.g., AWS, Google Cloud)

3. Knowledge of cybersecurity best practices

4. Experience with help desk software (e.g., Freshdesk, Zendesk)

5. Soft skills: teamwork, problem-solving, adaptability

6. ⁠Uploading Products in Backend

Here's an updated version:
Job Title: IT Support Specialist

Reports to: IT Manager

Location: Surat and Mumbai

Job Summary:
We're seeking a proactive IT Support Specialist to maintain our IT infrastructure, troubleshoot technical issues, and provide exceptional support to staff.

Key Responsibilities:
System and Network Maintenance:
Install, configure, and maintain servers, networks, and systems.

Monitor system and network performance, identifying and troubleshooting issues.

Data and Security Management:
Ensure data backups and manage disaster recovery plans.

Develop and enforce IT security policies.

Manage user accounts and control access permissions.

Technical Support and Training:
Diagnose and resolve hardware and software issues.

Assist in staff IT training sessions and maintain user guides.

Inventory and Documentation:
Track IT hardware and software inventory.

Performance Metrics:
System uptime

Response time to support requests

Data backup and recovery accuracy

Security compliance rate

User satisfaction ratings

**Requirements**:
1-2 years of experience in IT support or network administration.

High school diploma required; degree in IT or related field preferred.

Industry-specific certifications (e.g., CompTIA A+, CCNA).

Strong troubleshooting, organizational, and communication skills.

Proficiency in Microsoft Office, network management tools, and help desk software.

Working Hours:
9-10 hours

**Salary**:
₹20,000 - ₹25,000

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Shift:

- Morning shift

Work Days:

- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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