Collection - Recovery

1 day ago

Mumbai, India Skillventory Full time

**Collection - Recovery**:

- From 3 to 8 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**
- Hiring for a Leading NBFC**Achieve collections targets**

Minimize credit losses for portfolio

Drive higher resolution rates.

Daily monitoring and regular reviews of delinquent portfolio

Work with non-performing defaulting borrowers to create optimum recovery solutions

**Portfolio review and monitoring**

Monitor customer accounts, flagging likely cases of default or delayed payment

Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc.

**Compliance and audit**

Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements

Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both company as well as its customers

Participate in periodic audits of the collections teams

**Customer escalations and complaints**

Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_NBFC
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- collectionsrecoveryEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- Skillventory, leading consultancy firm- Recruiter Name:_Ashmaraj Mokashi
- Contact Company:_SKILLVENTORY
- Telephone:_
+91-XXXXXXXXXX

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