Receptionist/administrator

20 hours ago

Jagatpura Jaipur Rajasthan, India Regain Roots – Hair Transplant Clinic Full time

**1. Job Title: Receptionist2. Job Responsibilities**:

- **Greeting Visitors**: Welcome visitors, clients, or guests and ensure they are properly checked in. May direct them to the correct department or individual.
- **Answering Phones**: Respond to phone calls, route calls to the appropriate department or person, and take messages when necessary.
- **Handling Inquiries**: Provide information to callers or visitors about the company’s services, products, or general inquiries.
- **Scheduling Appointments**: Manage appointment bookings, maintain appointment calendars, and ensure that there are no scheduling conflicts.
- **Administrative Support**: Perform general office tasks such as filing, data entry, mail distribution, and photocopying.
- **Managing Mail**: Sort and distribute incoming mail and packages, prepare outgoing mail, and manage courier services.
- **Maintaining Reception Area**: Ensure the front desk area is neat, organized, and presentable. This includes managing the cleanliness and appearance of waiting areas.
- **Customer Service**: Act as the first point of contact for customers and visitors, providing a welcoming and professional experience.
- **Managing Deliveries**: Track and sign for deliveries, and ensure packages are distributed correctly within the office or building.
- **Handling Payments**: In some organizations, receptionists may assist with invoicing or take payments for services or products.

**3. Skills Required**:

- **Communication Skills**: Clear verbal and written communication, including telephone etiquette.
- **Interpersonal Skills**: Ability to engage with people in a friendly and professional manner, both in person and over the phone.
- **Organizational Skills**: Manage schedules, appointments, and multiple tasks effectively.
- **Multitasking**: Handle multiple duties and interruptions in a fast-paced environment.
- **Customer Service Orientation**: Prioritize client or guest satisfaction and maintain a calm, positive demeanor.
- **Tech-Savvy**: Familiarity with office equipment (phones, fax machines, printers) and software tools (word processors, spreadsheets, CRM systems).
- **Time Management**: Ability to prioritize and manage time effectively, especially during peak periods.
- **Attention to Detail**: Ensure accuracy in scheduling, data entry, and message-taking.

**4. Qualifications**:

- **Education**: A high school diploma or equivalent is typically required; a degree in business administration or related field can be advantageous.
- **Experience**: Prior experience in customer service, administrative support, or front office roles can be beneficial but is often not a strict requirement.
- **Certifications**: While not always necessary, certifications in office administration, customer service, or similar areas can enhance employability.

**5. Work Environment**:

- **Office Setting**: Receptionists usually work in corporate offices, healthcare facilities, hotels, government buildings, or retail environments.
- **Work Hours**: Depending on the business, this role could be full-time or part-time. Some may require evening or weekend shifts, particularly in hospitality or customer service settings.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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