Operations Support Executive

6 days ago

Kundrathur Chennai Tamil Nadu, India ViaTerra Travel Gear Pvt. Ltd. Full time

**Job description**

**Overview**

The Operations Support Specialist plays a crucial role in ensuring the efficient operation of our business processes. This position involves a combination of administrative, logístical, and technical support to enhance productivity and streamline operations across various departments.

**Key Responsibilities**:
**Order Management & Data Entry**
- Enter and manage customer and dealer orders in internal systems.
- Generate invoices and shipping labels via platforms like Eshipz and BlueDart.
- Maintain clean and accurate data across all platforms.

**E-Commerce Platform Operations**
- Handle Amazon FBA, EasyShip, and Seller Flex order processes, including booking, uploading invoices, label generation, and monitoring shipment statuses.
- Track Safe-T claims, initiate return/refund/exchange processes on Amazon and the website.
- Coordinate with internal teams for Quality Check and inventory updates for returns.

**Returns, Refunds, Exchanges**
- Track return shipments across channels, perform necessary follow-ups.
- Liaise with the QC team for inspection status and update stock on internal CRM (Tigersheet).
- Coordinate internally with the sales team for exchanges/repairs for customers based on SOPs.

**Reporting & Accuracy**
- Support the team with regular inventory checks and physical stock counts.
- Maintain records of return claims, pending shipments, or damaged/missing items.
- Flag discrepancies proactively and support resolution.

**Any other duties that may be assigned**
- These may include but are not limited to pick & pack for dealer/customer orders.
- Helping in the production department for stock transfer to the warehouse.

**Requirements**:

- 1-3 years of experience in e-commerce operations or sales back-end support.
- Familiarity with Amazon Seller Central (FBA, EasyShip, Safe-T claims, etc.) is a must.
- Working knowledge of order management tools (like Eshipz & CRM like ZOHO preferred).
- Strong attention to detail, especially with data and documentation.
- Comfortable handling spreadsheets, system-based work, and multi-platform coordination.
- Good written communication and basic customer handling skills are a bonus.

**What We Offer**:

- Competitive salary & benefits package.
- Opportunity to work with a passionate & innovative team.
- Professional development & learning opportunities.

**Industry Type**:Internet (E-Commerce)

**Employment Type**:Full Time, Permanent

**About company**

ViaTerra Gear is one of India's leading brands in motorcycle touring accessories. Incorporated in 2010, the company has an extensive portfolio of products in luggage, apparel and hard part categories. We have an in-house team that designs and tests the products, and the products are manufactured at company facilities in Nashik, Maharashtra and Chennai, Tamil Nadu. We also source some products from manufacturing partners in Asia and Europe. The ViaTerra brand is trusted by customers in India and in over 60 countries around the world.

**Company Info**

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 8956653261
Expected Start Date: 19/06/2025

  • Operations Executive

    2 weeks ago

    Kundrathur, Chennai, Tamil Nadu, India Madha Medical College & Research Institute Full time ₹ 1,56,000 - ₹ 2,40,000 per year

    DESIGNATION: Operations ExecutiveQUALIFICATION: Any UG / PGM.B.A (Hospital Management) - PreferredExperience candidates also can apply.Immediate joiners preferredYrs of Experience: 0 – 3 YrsGENDER: MaleJOB DESCRIPTION:Ø Represents the hospital administration during business hours and off-business hours.Ø Manage crisis situation.Ø Serves as a management...

  • Customer Support Executive

    2 weeks ago

    Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

  • Operation Executive

    2 weeks ago

    Chennai, Tamil Nadu, India The ePlane Company Full time

    Chennai, Tamil Nadu- Work Type: Full Time - We are looking for a proactive and detail-oriented Operations Executive - Agri Spraying Services to manage end-to-end operations of our drone-based agricultural spraying division. This role includes overseeing logistics, coordinating field operations, managing MIS reporting, and handling the hiring and scheduling...

  • Customer Support Executive

    21 hours ago

    Kundrathur, Chennai, Tamil Nadu, India Choice Siki Full time

    #Day Shift Job opportunity available at Choicesiki, KUNDRATHUR.. Role: Customer Support Day Shift(10am to 6.30pm) Monday to Saturday Qual: Any Degree with Basic Communication Share this opportunity with your contacts... Share Resume: SHARE RESUME IN WHATSAPP: 7448866077 Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Work...

  • Customer Support Representative

    21 hours ago

    Kundrathur, Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    We are Hiring Customer support Executive with strong communication skill Location: Kundrathur Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 9962066500

  • Customer Support Executive

    21 hours ago

    Kundrathur, Chennai, Tamil Nadu, India jaikrishna technology private limited Full time

    **Key Responsibilities**: - Inbound and Outbound Calling: Make and receive customer calls to promote Holoware products and services. - Lead Generation: Generate new leads through cold calling and warm lead follow-ups. - Product Knowledge: Develop in-depth knowledge of Holoware's offerings and provide accurate information to customers. - Customer Support:...

  • CRM Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Prometo Consulting Private Limited Full time

    Greetings! A leading FMCG Company in Chennai is looking for CRM Support Executive. **Designation**: CRM Support Executive **Job Location**: Chennai **Education**: Any degree **Experience**:04+ Years **CTC**: 4.0 to 6.0 LPA - Handling the Sales Team APP - Supporting the Sales Team in App related issues - Training the Sales Team in App operations **Job...

  • Senior Operator

    4 days ago

    Kundrathur, Chennai, Tamil Nadu, India Newtec AB Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job descriptionExperience: 1 - 3 Year'sAge limit: Year'sSalary Range: 18, ,000/-(Based on Performance Salary will be Revised)Gender: Male Employee's PreferredAuto Parts Manufacturing CompanyNo of Openings: 50 Employee'sDesignation: Operator Cum Setter (CNC & VMC Machine's)Skills Required:· Assist in the training of production operators on the use of new CNC...

  • Wirecut Operator

    2 weeks ago

    Kundrathur, Chennai, Tamil Nadu, India Basetech Plastics Private Limited Full time

    1. Operate Wirecut machines to perform tasks 2. Good Wirecut programming knowledge 3. Set machines to complete full cycles to fabricate parts. 4. Supervise the machines while they execute the tasks and make any necessary adjustments to produce a better result. 5. Prepare a test run to check if the machines produce outputs according to specifications. 6....

  • Client Operations Executive

    6 days ago

    Chennai, Tamil Nadu, India Dentsu Aegis Network Full time

    The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Title: Client Operations Executive **Job Description**: Key...