Front Office Executive

4 days ago

Bangalore Urban District Karnataka, India Vatatree Consulting Full time

Position : Front Office Executive

Position Overview:
The Front office executive is a critical member of the clinic operations team.There is a whole

lot more that goes into making a clinic a great place to work, and even better place for patients

deep understanding of the healthcare domain, coupled with a passion for children's

well-being, to drive sales and zero billing errors.

Key Responsibilities:
1. A front office executive is responsible for attending the incoming calls, responding

to them and transferring the call to the appropriate department

2. Scheduling the appointments at the correct time and with the correct doctor

3. Listening to clients and communicating in a positive and confident manner with

those over the phone or clients in the reception area

4. Handling billing and detailing client invoices

Required Qualifications:

- Diploma / Bachelors degree any discipline
- Patient facing & Billing experience in a healthcare setting(pediatric units), like

hospital or clinic.
- Excellent communication and interpersonal skills, including the ability to work

effectively with patients, families, and other healthcare professionals.
- Ability to work under pressure and in a fast-paced environment.
- Strong critical thinking and problem-solving skills.
- Ability to work independently and as a part of a dynamic team.

Preferred Skills:

- Familiarity with electronic systems-Proficiency in excel & word
- Ability to use CRM tools for tracking leads and sales progress.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Nursing: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- Nursing License (preferred)

Work Location: In person

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