Customer Integration Executive

2 weeks ago


Mumbai Maharashtra, India Marcura Full time

In this role, we expect you to:

- Support the day to day integration related tasks and issues
- Maintain the integration of clients mapping data in order to ensure successful integration into the customer’s system
- Coordinate within team and external parties on day to day basis in order to address and resolve issues
- Take action on daily reports in order to ensure successful integration into the customer’s system and avoid errors
- Identify process improvements to minimize or eliminate repeated issues
- Respond to customer tickets on a priority basis to ensure customer issues are addressed on a timely basis

**Requirements**:

- A bachelor's degree
- 1 year of experience, ideally handling and resolving customer issues and reporting/data analysis and SaaS

**Benefits**
- **Competitive Salary and Bonus**: We reward your expertise and contributions.
- **Inclusive Onboarding Experience**: Our onboarding program is designed to set you up for success right from day one.
- **Marcura Wellness Zone**: We value your work-life balance and well-being.
- **Global Opportunities**: Be part of an ambitious, expanding company with a local touch.
- **Diverse, Supportive Work Culture**: We're committed to inclusion, diversity, and a sense of belonging for all team members.


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