Agm - Uat Pf Team Member

24 hours ago

Pune, India Vodafone Idea Full time

Job Req ID: 41223- Location: Pune, IN- Function: Other- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

System Support & UAT Process Factory - Team Member

**Job Level/ Designation
M2

**Function / Department**

Customer Service - Corporate

**Location**

Pune

**Job Purpose**
- Conduct UAT of products, processes, system changes for both Prepaid and Postpaid across circles.
- To perform timely UAT and speedy defect fixing for timely Go To Market efficiency.
- Carry out system and process changes across circles along with ensuring reduction in customer complaints.

**Key Result Areas/Accountabilities**
- Each UAT team member will be responsible to handle end to end testing of scenarios for cluster of circles mapped to him/her
- UAT test cases to be prepared in co-ordination with corporate stakeholders in Marketing, CS, IT and RA teams
- Identify test scenarios for location specific products, network testing, Usage / Roaming scenarios, etc. to be carried out by circle team
- Testing - Operations (Upgrade/ Infrastructure impact)
- Create appropriate test cases for UAT/ sanity, if & as recommended by IT Operations & Project team.
- Timely communication & readiness of circle UAT SPOCs or/and UAT Partner agency (Q Degrees)
- Critical Care & Support - Post roll-out assistance / hand holding to cluster of circles as well as IT Operations to smoothen the roll-out experience.
- Demand Delivery: Responsible for Demand Delivery as per timelines and delivery schedule
- Demand - UAT Tracker management from circles as per timelines

**Core Competencies, Knowledge, Experience**
- Core competencies - Project management, Vendor management, Demand management, BRS-FRS drafting & comprehension
- Knowledge - Servicing platform, Billing system, Process understanding & Telecom business insights.
- Experience - telecom operations of at-least 5-7 years; Transformation project experience in telecom of at-least 5-7 years, managing teams for at-least 2-3 years.

**Must have technical / professional qualifications**
- Graduate preferably with an MBA with a min 5-7 years of experience in customer service.
- Technical / professional qualifications - PMP / MBA certification is an advantage.

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Team Member For the Quick Service Restaurant

    1 week ago

    Pune, Maharashtra, India Dream Jobz Consulting Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Urgent Job Opening for the Quick Service Restaurant Job Location -Pune Position -Team Member (Counter Sales) Salary -13 K in hand + PF+ Medical Benefits Interested can share CV on Regards HR AachikaContact

  • Agm - Active Operations

    7 days ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences...

  • Oracle HCM UAT

    1 week ago

    Pune, Maharashtra, India Peoplefy Infosolutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are seeking an experienced IT Consultant II UAT to participate in User Acceptance Testing (UAT) activities and ensure that software applications meet business requirements and quality standards. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams in an Agile/Scrum...

  • Supervisor - Uat

    2 weeks ago

    Pune, India Citco Full time

    **Automated UAT Manager** **About Us** Since the 1940s, Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries, we pioneer innovative solutions that meet our clients’ evolving needs and deliver exceptional service. A career at...

  • Uat Support

    1 week ago

    Pune, Maharashtra, India Virtusa Full time

    Min 2 years of experience in Banking Application Support on Production/UAT environment - Good Communication Skills. - Client Interaction. - Analyze the issues reported using Logs and DB queries - Preparing MIS or Activity Log of Daily Task. - Knowledge of Oracle SQL - Working on Utility & UAT Application. - Linux commands **About Virtusa** Teamwork,...

  • UAT Tool- Azure devOps

    2 weeks ago

    Pune, Maharashtra, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Agm-prepaid Marketing

    2 weeks ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences...

  • Uat Tester

    5 days ago

    Balewadi, Pune, Maharashtra, India ParentPay Group Full time

    **Description**: **Senior UAT Tester: (4-6 years)** - Knowledge of UAT methodologies and best practices. - Understanding of user-centered design and user experience (UX) concepts. - Proficiency in usability testing tools and techniques, such as task-based scenarios and user feedback collection. - Familiarity with usability principles and best practices. -...

  • Agm

    2 weeks ago

    Pune, India mars Consultancy & Placements Full time

    Opening for AGM with an leading well know construction company. Exp - 8 to 15 yrs Location - Pune Developed marketing plans based upon extensive research and prospects targeted. irected marketing projects at all stages, including conceptual planning, schedule management and final implementation. Supervised all marketing and planning activities to exceed...

  • AGM-Prepaid Marketing

    1 week ago

    Pune, Maharashtra, India Vodafoneidea Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...