Tele Collection Executive

17 hours ago

Chennai Tamil Nadu, India Sree Krishna Global Full time

**Job Title: Banking Collections Telecaller**

**Job Summary**: As a Banking Collections Telecaller, you will be responsible for reaching out to customers who have overdue payments and assisting them in clearing their outstanding debts. This role requires strong communication skills, negotiation ability, and a customer-centric approach to resolve payment issues while maintaining a positive relationship with clients.

**Skills and Qualifications**:

- **Communication Skills**: Clear, polite, and persuasive voice and the ability to engage customers effectively.
- **Negotiation Skills**: Ability to discuss payment terms and negotiate settlement or repayment plans.
- **Problem-Solving Skills**: Ability to address customer issues and offer viable solutions.
- **Customer-Oriented**: Empathy and patience when dealing with customers, understanding their financial situation.
- **Knowledge of Banking and Financial Products**: Familiarity with loan structures, credit card systems, and payment collection procedures.
- **Attention to Detail**: Maintaining accurate records and ensuring compliance with all policies.
- **Basic Computer Skills**: Familiarity with customer relationship management (CRM) systems and databases.

**Key Responsibilities**:

- **Customer Contact**:

- Make inbound and outbound calls to customers regarding overdue payments, loan installments, and credit card bills.
- **Debt Collection**:

- Negotiate payment plans and settlement options with customers to recover debts.
- **Maintain Records**:

- Maintain accurate records of customer conversations, payment status, and agreements.
- Ensure all follow-up actions are documented and the progress is tracked.
- **Customer Relationship Management**:

- Establish and maintain a positive relationship with customers to ensure long-term repayment.
- Provide customers with clear information on the payment process, due dates, and consequences of non-payment.
- **Compliance and Regulations**:

- Adhere to banking and regulatory policies, ensuring all collection efforts are lawful and ethical.
- Follow company guidelines and best practices for handling sensitive customer data.
- **Problem Resolution**:

- Resolve customer complaints related to billing or payment issues effectively and professionally.
- Work to understand customers’ financial challenges and offer realistic repayment solutions.

**Work Environment**:

- This role typically involves working in an office setting with regular shifts depending on the company's operating hours.

This job is crucial for ensuring that the bank or financial institution can recover overdue debts while maintaining a professional and customer-friendly approach.

**Competitive Salary + Attractive Incentives Provided**

We offer a **competitive salary** package along with **performance-based incentives** that reward your hard work and dedication. Our incentive structure is designed to motivate and recognize your achievements, giving you the opportunity to earn more based on your performance.
- **Salary**: Competitive base salary based on experience and qualifications.
- **Incentives**: Attractive performance-driven incentives that can significantly increase your overall earnings.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

  • Tele Collection Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Boston Business Solutions Pvt Ltd Full time

    Job Role**:Tele Collections Executive** Languages: Good English Communication Tamil/Hindi/Telugu Freshers/Experienced Qualification: 12th/Diploma/Any Degree Shift Timings: 9 hours Rotational Shift Rotational Weekoff **Salary**: **For Freshers : ₹9400/- take home** **For Experienced : Based on Previous CTC** If Interested, reach out to ** ...

  • Tele Collection Executive

    2 weeks ago

    Kovilambakkam, Chennai, Tamil Nadu, India Boston Business solution pvt ltd Full time

    **Greetings from Boston Business Solutions** Role **:Tele Collection** Qualification**:12th / Any Graduate** **Fresher/Experience(Min 6 Months)** Shift timing**:7 am to 11 pm (9 hr rotational shift)** Working days**:6 days working / 1 rotational week off** **Salary**: **Tamil - 9,500 Takehome** **Telugu - 13,500 Takehome,** **Hindi - 13,000 Takehome...

  • Tele Collection Executive

    6 days ago

    Ganapathi, Coimbatore, Tamil Nadu, India Kiara Micro Credit Private Limited Full time

    Loan - EMI Recovery Voice Process Manage recovery and collection of outstanding accounts & Achieve monthly collection targets Negotiate with past due accounts for debt recovery Closely monitor and follow - up overdue accounts for timely resolutions. Fresher Graduate. Age - 27 Male & female both can apply. Working Hours 10:00am to 7:00pm (Monday -...

  • Required Collection Executive Female Candidates

    4 days ago

    Velachery, Chennai, Tamil Nadu, India SYNERGY REVO Full time

    Walk-in: Tele-Collection Executive We are looking for Tele callers with or without experience into any voice process Educational Qualification: Degree UG/PG Languages: Tamil & English Additional Languages : Hindi, Telugu, Kannada is added advantage. Salary 10k to 15K Day shift Work Location - Velachery, Chennai No. Of Positions: 10 + nos. Shift...

  • Tele Caller Executive

    1 week ago

    Chennai, India Telecaller executive Full time

    Full job description NOTE - LANGUAGE TAMIL & ENGLISH ONLY * *WORK FROM OFFICE ONLY - Call HR +91-XXXXXXXXXXsend resume and call Note Urgent hiring for telecaller vacancy location chennai pammal - immediate joining Call HR +91-XXXXXXXXXX **Job Types**: Part-time, Fresher **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Food...

  • Associate, Specialist, Collections, Risk Management Group

    4 weeks ago

    Chennai, Tamil Nadu, India DBS Bank Full time

    Business Function Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile We partner with origination teams to provide financing investments and hedging opportunities to our customers To manage risk effectively and run a successful...

  • Collections Executive

    2 weeks ago

    Chennai, Tamil Nadu, India AG Business Solutions Full time

    **Collections Executive** As a Collections Executive, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve...

  • Tele Caller Executive

    1 week ago

    Teynampet, Chennai, Tamil Nadu, India Quess Corp Limited Full time

    **Tele Caller Executive Collection** Gender: ONLY female **NO WORK FROM HOME** The job role will be telecalling job will be in office EXPERIENCE MUST BE ( 6 MONTHS - 1 OR FRESHERS) Qualification: Any Degree Language : Tamil ,English, Hindi ,malayalam ,kannadam Age : 20 To 35 Years Aadhaar card Pancard 10 certificate 12 certificate Degree...

  • Tele Caller Executive

    17 hours ago

    Chennai, Tamil Nadu, India Prolegion Full time

    **Tele caller executive***: SCS pvt ltd - Chennai, Tamil Nadu, India- Posted on 04 May, 2025**Job Details**: **Skills**: **tele calling** **tele sales** **tele marketing** **Job Type**: **FULL-TIME** **Availability**: **0-15 days** **Experience Level**: **1-2 Years** **About the job**: - Tele Caller Executive - Onsite at Chennai, Tamil Nadu, India -...

  • Tele Caller Executive

    6 days ago

    T Nagar, Chennai, Tamil Nadu, India TDS Group Full time

    Tele-calling cum Data entry role, making and handling call, taking feedback, communicating information, Data entry, collecting data etc. Logical thinking - capability to logically answer Good communication skills Knowledge o basic excel Typing speed 25 Qualification : 12th/Graduate Experience : 1 year Pay: ₹15,000.00 per month **Benefits**: -...