Team Member

2 weeks ago

Indore, India Cafe Coffee Day Full time

**Team Member**

**Reporting to: Cafe Manager**

**KRA**:
Implement all SOPs

Ensure Sales and Profitability through excellent customer service

Drive sales through up and cross selling

**Knowledge, Skills & Abilities**:

- Excellent communication skills
- Ability to work in a Team
- Sales orientation
- Excellent customer handling skills

**Qualifications**:
**Exposure**:

- Any graduate

**Duties & Responsibilities**:
**Operation**:
Ø Ensure guest comfort

Ø Order Taking & billing

Ø Handle the customer complaints

Ø Customer Service/ Follow ups

Ø Service Recovery

Ø Inventory management

Ø Maintain SOP checklist

Ø Asset & Equipment maintenance

Ø Maintain Reports

Ø Handle billing compliances

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Flexible shift

**Speak with the employer**
+91 9322318126

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