Customer Support Associate

1 week ago

Mumbai, India Korporate Ladders Client Company Full time

Job Role : Customer Service Associate Job Location : Mumbai Timings : Rotational Shifts Work Experience: 1-3 years Note: Immediate to 15 days joiners preferred - Laptop and wi-fi is a must (Bring your own device policy) **Responsibilities**: - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platforms - Identify customer queries, concerns, and provide solutions - Adhere to the laid down procedures of the process & organization - Should be comfortable for night shift and rotational shifts and week offs - Should be immediate joiners. - Graduate and Undergraduate can apply **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,276.70 - ₹33,937.75 per month Schedule: - Monday to Friday - Night shift - US shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred)

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