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Customer Support Associate
2 weeks ago
Job Role : Customer Service Associate
Job Location : Mumbai
Timings : Rotational Shifts
Work Experience: 1-3 years
Note: Immediate to 15 days joiners preferred
- Laptop and wi-fi is a must (Bring your own device policy)
**Responsibilities**:
- Provide knowledgeable answers to questions about product, pricing and
availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Identify customer queries, concerns, and provide solutions
- Adhere to the laid down procedures of the process & organization
- Should be comfortable for night shift and rotational shifts and week offs
- Should be immediate joiners.
- Graduate and Undergraduate can apply
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,276.70 - ₹33,937.75 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
