Sales and Marketing Associate

2 weeks ago

Noida, India CyntraLabs TechLabs Full time

Cyntra, founded in 2018, is a retail-tech company passionate about enhancing customer experiences in retail and restaurant sectors. Our innovative solutions, spearheaded by our flagship product Breez - a self-service kiosk with a 30-second checkout feature, are designed to make shopping and dining seamless. We leverage AI-powered analytics, AI-enhanced voice recognition, gamified user interfaces, and RFID technology to help businesses grow and maximize profitability. Our services extend to various industries including food & beverages, fashion retail, hospitality, entertainment, healthcare, and fitness. We offer different plans to meet the unique needs of businesses of all sizes. Join us today in our mission to revolutionize customer experiences

Job Summary:
**Responsibilities**:

- Conduct outbound calls to prospects from provided lead lists and generate new business opportunities.
- Introduce products/services to potential customers, explain their benefits, and answer inquiries.
- Identify and qualify sales leads based on specified criteria and set up appointments for the sales team.
- Achieve daily/weekly/monthly targets for lead generation and call volume.
- Maintain accurate and detailed records of all call activity in the CRM system.
- Collaborate with the marketing team to implement telemarketing campaigns aligned with company objectives.
- Monitor market trends and competitor activities to identify potential business opportunities.
- Provide feedback and suggestions for improving the effectiveness of telemarketing strategies.
- Assist in the development of sales scripts, call guides, and telemarketing materials.

**Requirements**:

- Proven experience in telemarketing, sales, or customer service.
- Excellent communication and persuasive skills with the ability to build rapport with prospects.
- Strong telephone etiquette and active listening skills.
- Ability to work independently and as part of a team to achieve sales targets.
- Result-oriented, self-motivated, and able to handle rejection positively.
- A Bachelor's degree or equivalent; additional education or certifications in sales or marketing are a plus.

Pay: ₹10,950.41 - ₹51,851.92 per month

Day range:

- Monday to Friday

Shift:

- Day shift
- Night shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you able to commute to the location or relocate?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 1 year (preferred)

Work Location: In person

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