Associate, IT Business Systems Analysis

5 days ago

Bengaluru Karnataka, India Alcon Full time

Summary of Position:
This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

This position is expected to liaise with key business stakeholders (e.g., Analytical Science & Technology, Manufacturing, R&D, Quality Assurance and Quality Control Laboratories) to ensure clear communications and effective and compliant solutions.

Key Responsibilities:

- Program, implement, and test collection of new modifications and standard functionalities.
- Debug and resolve a variety of issues (bugs, performance, and user) by reading trace files.
- Write technical design documents, solution summaries, operating procedures, change controls and manuals.
- Develop utilities, procedures, and documentation.
- Ensure that relevant stakeholders engage in specification of new services and/or major upgrades to existing services.
- Ensure the overall user experience is considered when designing and deploying new solutions and services.
- Ensure consistency and traceability between user requirements, functional specifications, and testing & validation. Support validation and testing (IQ, OQ, PQ, UAT...)
- Support end user training
- Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
- Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments/requirements if applicable.
- Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope.
- Support operations and ad-hoc requests and research.

Key Requirements/Minimum Qualifications:

- 2+ Years of experience working with PL/SQL query
- Proven experience in scripting languages like JAVA, Java script is a must
- Proficient in Windows and UNIX operating systems
- Good or Advance skills in writing SQL query.
- Experience developing new and updating reports in labvantage LIMS (Jaspersoft, Jasper)
- LIMS labvantage Java Server Pages (JSP)
- Knowledge of laboratory operations processes such as sample management, product testing, equipment testing, chromatography, environmental monitoring
- Able to work effectively both alone and in team/cooperative development efforts.
- Strong analytical and critical thinking skills.
- Application implementation practices and procedures
- Strong verbal and written communication skills, with an ability to communicate with all levels of the organization.
- Ability to multi-task and meet multiple deadlines in a demanding environment.
- Flexibility to adapt to changing priorities in a positive and timely manner Cheerful outlook and strong work ethic.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

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