
Telecaller
1 week ago
**Location : Chennai ( Female )**
**Responsibilities**:
- **Make Outbound Calls**: Initiate contact with prospective clients, providing them with information about products/services.
- **Inbound Calls**: Handle incoming calls, addressing customer queries and offering solutions where needed.
- **Lead Generation**: Identify new business opportunities by reaching out to potential clients and partners.
- **Customer Relationship Management**: Maintain and update client databases and ensure timely follow-ups.
- **Promote Products/Services**: Explain and upsell the company’s offerings to clients based on their needs.
- **Set Appointments/Meetings**: Schedule meetings for the sales team or managers with potential clients.
- **Provide Customer Support**: Assist in resolving customer issues, ensuring high satisfaction levels.
- **Maintain Reports**: Keep track of calls made, customer feedback, and follow-up status using CRM tools.
- **Meet Targets**: Work towards achieving daily, weekly, and monthly targets for call volume and lead generation.
- **Collaboration**: Work closely with the sales and marketing teams to help implement strategies and improve customer engagement.
**Requirements**:
- Proven experience as a telecaller or in a similar role.
- Ability to build rapport with customers and address their concerns effectively.
- Strong persuasive and negotiation skills.
- A goal-oriented approach with a positive attitude.
- High school diploma or equivalent (Bachelor’s degree is a plus).
- Prior experience in [industry-specific] is preferred.
**Preferred Skills**:
- Multilingual skills (if applicable to your region).
- Basic understanding of sales and marketing principles.
- Good organizational and time-management skills.
For more details - Drop Your Resume - **9941910032**
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
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