Telecaller

3 days ago


Chennai Tamil Nadu, India EDUFYND GLOBAL PRIVATE LIMITED Full time

**Roles & Responsibilities of Telecalling Executive (Loan Process)**
- Make outbound calls to potential customers regarding **loan products** (personal loan, business loan, home loan, etc.).
- Explain **loan features, eligibility, interest rates, and documentation requirements** to customers.
- Handle inbound loan inquiries and provide accurate information to prospective borrowers.
- Collect and verify preliminary customer details to check **loan eligibility**.
- Follow up with leads and maintain a strong sales pipeline.
- Maintain records of calls, inquiries, and follow-ups in the CRM system.
- Achieve daily, weekly, and monthly **lead generation and conversion targets**.
- Ensure all interactions are **professional, courteous, and compliant** with company policies.

**Requirements**:

- **Education**: Minimum 12th pass; Graduate preferred.
- **Experience**: 0-2 years in telecalling, telesales, or financial services (loan process experience preferred).
- **Skills**:

- Good communication skills in English and local language.
- Ability to explain financial products clearly and confidently.
- Basic computer knowledge (MS Office, CRM tools).
- **Personality**:

- Target-driven, self-motivated, and persuasive.
- Good listening and interpersonal skills.
- Positive attitude and customer-centric approach.

Pay: ₹8,000.00 - ₹12,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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