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Client Support Associate

2 weeks ago

Vaishali Nagar Jaipur Rajasthan, India Royale Stones Limited Full time

**Job Title: Client Support Associate (UK Process)**
**Location: Vaishali Nagar, Jaipur**
**Type: Full-time | Permanent | Immediate Joiners Preferred**
**Note: Excellent verbal & written communication skills in English**

We are one of the leading tile companies in the UK, looking to expand our dynamic team with a **Client Support Associate** to handle our UK-based operations. If you are passionate about customer support, enjoy problem-solving, and can thrive in a fast-paced environment, we would love to hear from you.

**Key Responsibilities**:

- Provide exceptional after-sales support and ensure customer satisfaction
- Handle order-related queries, delivery coordination, and issue resolution
- Maintain clear communication and a professional tone at all times
- Collaborate with internal teams to ensure smooth service delivery
- Take ownership of assigned tasks and deliver independently

**Required Skills**:

- Excellent verbal and written communication skills in English
- Strong interpersonal and customer service skills
- Quick learner with the ability to work independently
- Team player with a proactive and composed attitude
- Logical thinking and effective problem-solving abilities
- Responsible, punctual, and committed to delivering results

**Eligibility Criteria**:

- Prior experience in international customer service preferred
- Experience in sales/support for UK or other global clients is a plus

**Job Details**:

- **Shift**: Fixed UK Shift (Afternoon) - 9 hours including 1-hour break
- **Work Days**: 5.5 days per week
- **Salary**: ₹35,000 - ₹50,000 per month (Based on experience and skills)
- **In-hand Pay Range**: ₹35,108 - ₹50,488
- **Probation Period**: 3 months

**Location**: Near Elements Mall, Vaishali Nagar, Jaipur
**Joining**: Immediate joiners will be given preference

Pay: ₹35,108.00 - ₹50,488.00 per month

Ability to commute/relocate:

- Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Why do you think that you suit this job?

**Language**:

- English (required)

Work Location: In person