Tele Caller

7 days ago

Kolkata, India SOUL- Source Of Unconditional Love Full time

**Job openings**: 1

**Location**: Kolkata
- Research prospective donors.
- Obtain donor information.
- Addressing donor queries.
- Donor follow up and feedback post initial communication.
- Record donors transaction details of the donation made online.
- Schedule appointments for donation collection.

**Job Responsibility**:

- Welcoming new donors through tele calling in verification process.
- Relationship build up calls with donors.
- Providing receipts to the donor.
- Convincing the donors to maintain a minimum balance every month and continue their long term support.
- Basic knowledge of MS word and MS excel for the maintenance of data.

**Eligibility**:

- High school diploma or equivalent.
- Prior experience as a telecaller or similar.
- Completion of a sales-related training program is preferred.
- Basic computer knowledge.

**Skill Set Required**:

- Minimum 1 year experience as a telecaller in fundraising or in the sales marketing.
- Practical understanding of telecalling fundraising techniques.
- Cultural and other sensitivities - the ability to provide information to donors verbally clearly and effectively.
- Good communication skills in Bengali, hindi.
- Information and data management in a computerised environment

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