Customer Support Associate

7 days ago

Bengaluru Karnataka, India Unisys Full time

**What success looks like in this role**:
**Role: Customer Support Associate (Portuguese language)**

Key Responsibilities
- **Who we are**:

- Our Vision: Enhancing people’s lives through secure, reliable advanced technology.
- Our Core Beliefs:

- Curiosity: We embrace the unknown and continuous learning.
- Creativity: We look past routine ways of doing things.
- Client-Centricity: Our clients’ success is our success.Integrity: We act ethically and honestly.
- **Position Overview**:

- Gains familiarity with Global Field Operations concepts, procedures, and methodologies.
- With guidance, performs routine Global Field Operations duties, including:

- Receiving and responding to client and Field Engineering members requests,
- Creating, validating, and tracking service tickets within Unisys Dispatch Field Force Management system / tools,
- Booking client appointments,
- Access service arrangement,
- Coordinating of essential parts,
- Maintaining call center, and
- Monitoring service level agreements (SLAs), and
- Communicating with cross-functional teams to ensure a fluid and cohesive process.
- Learns and complies with Global Field Operations practices and policies.
- Learns Global Field Operations enhances levels of client satisfaction.
- Assists with special projects as assigned.

LI-MG2

**You will be successful in this role if you have**:
**Key Qualifications**:

- Minimum Eligibility: Applicant should have a Bachelors Degree and min of 1+ years of experience in Portuguese language Customer Support

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

  • Customer Support Associate

    2 days ago

    Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time

    ### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Service Associate

    2 days ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Job Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...

  • Customer Support Associate

    3 days ago

    Bengaluru, Karnataka, India Hunt Mantra Full time

    Job Opportunity: Customer Support Associate—International Voice Process Location: Electronic City Phase 2, Bengaluru (On-site) Shift: US Shift (Immediate Joiners Only!) Industry: One of the biggest e-commerce companies Position Overview We’re looking for a customer support associate to handle customer inquiries in our international voice...

  • Customer Support

    3 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India ContactPoint360 Full time

    **Job Title**: Customer Support Associate**: **Location**: Bangalore, India (On-site) **Company**: ContactPoint 360 **About ContactPoint 360**: At **ContactPoint 360**, we are committed to delivering exceptional customer experiences through innovation, empathy, and collaboration. Our Bangalore office fosters a **diversified and enriching work culture**,...

  • Customer Support

    7 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support Associate

    7 days ago

    Bengaluru, Karnataka, India Jobeefie pvt Ltd Full time

    Customer Support Associate Everyday we have walk-in interview drive in Bangalore **Salary**: Freshers 18K in hand, Experienced 20k in hand English + Hindi + 2 Regional languages** **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - Any Extra 2 Languages (South Side) (required) Work Location: In...