
Customer Support Executive
1 week ago
Provide accurate information about products, services, pricing, and policies
- Resolve complaints and troubleshoot issues efficiently and empathetically
- Maintain detailed records of customer interactions using CRM tools
- Escalate unresolved issues to relevant departments or supervisors
- Follow company protocols and service standards consistently
- Collaborate with internal teams to ensure smooth customer experience
- Stay updated on product knowledge and service enhancements
- Meet performance metrics such as response time, resolution rate, and customer satisfaction scores
- **Qualification - Graduation**:
- **Age - 21yr - 38yr**:
- **Salary - 10k - 18k**:
- **Rotational shift ( For male its rotational & for Female its day shift )**
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹18,000.00 per hour
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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