Customer Support Executive

5 days ago

Mahalaxmi Nagar Indore Madhya Pradesh, India AUROVISGLOBAL PRIVATE LIMITED Full time

Provide accurate information about products, services, pricing, and policies
- Resolve complaints and troubleshoot issues efficiently and empathetically
- Maintain detailed records of customer interactions using CRM tools
- Escalate unresolved issues to relevant departments or supervisors
- Follow company protocols and service standards consistently
- Collaborate with internal teams to ensure smooth customer experience
- Stay updated on product knowledge and service enhancements
- Meet performance metrics such as response time, resolution rate, and customer satisfaction scores
- **Qualification - Graduation**:

- **Age - 21yr - 38yr**:

- **Salary - 10k - 18k**:

- **Rotational shift ( For male its rotational & for Female its day shift )**

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per hour

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

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