Customer Support Executive

6 days ago

Mahalaxmi Nagar Indore Madhya Pradesh, India iconic hr solution Full time

Urgent Requirement for Customer Care Executive

Qualification:

- Any Graduate

Experience:

- Fresher or experienced both can apply

Location:

- Vijay Nagar, Mangal City Mall McDonald's above Office No.160

**Salary**:

- 10k to 12k

Shift:

- Day Shift

**Required Skills**:

- Excellent communication skills, both verbal and written.
- Strong problem-solving and decision-making abilities.
- Patience and the ability to handle difficult customer situations.
- Good organizational and multitasking skills.
- Proficient in using MS Office and CRM software.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

**Key Responsibilities**:

- Resolve customer issues and complaints promptly and effectively.
- Provide detailed information about products and services.
- Record and update customer information accurately in the database.
- Follow up with customers to ensure their satisfaction and address any further concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.

**Contact**: 8982129191

**Job Types**: Full-time, Fresher

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8982129191

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