Floor Incharge

2 weeks ago


Salt Lake Kolkata West Bengal, India Liberating Solution Pvt. Ltd. Full time

**Key Responsibilities**:

- Monitor and supervise the International Sales Team’s daily activities on the floor.
- Barge into live calls to assess quality, provide guidance, and enhance closing opportunities.
- Assist in **closing calls for other team members** when needed to secure deals.
- Provide on-the-spot feedback and training to agents for call handling and objection management.
- Track and analyze team performance metrics and prepare performance reports.
- Ensure adherence to process guidelines, sales scripts, and quality standards.
- Coordinate with the management team to set targets, strategies, and sales goals.
- Foster a positive, high-energy environment to keep the sales team motivated.
- Collaborate with other departments (Development, Digital Marketing) to ensure seamless service delivery for clients.

**Requirements**:

- 1 to 2 years of experience in managing or supervising an International Sales Team.
- Strong ability to **close sales calls** and handle high-value client conversations.
- Experience in handling services like Website Development, Application Development, and Social Media services for international clients.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and maintain composure in high-pressure situations.

**Perks & Benefits**:

- Competitive salary & incentives.
- Friendly and growth-oriented work culture.
- Fixed weekends off (Saturday & Sunday).
- Opportunity to work with global clients and cutting-edge services.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person


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