Service Coordinator

**SERVICE COORDINATOR** **Key Responsibility Areas**: **You will be part of the Product & Customer Support team and your role, broadly, is as below**: - Activity report of the service team (across all locations) and collating reports on service requests, - Coordinate warranty management and material returned, - Customer complaint log - track, monitor and...

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

**Key Responsibilities**: - **Coordinate Service Activities**: Schedule and manage service appointments, ensuring timely and efficient service delivery to clients. - **Customer Communication**: Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly. - **Documentation**: Maintain accurate records of...

ROLE: A Service Coordinator acts as an advocate for their clients and provides information on how they can access community services Responsibilities: **Service Planning and Scheduling** Service coordinators play an integral role in service planning and scheduling. They are responsible for assessing client requirements, determining project timelines, and...

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

Position : Service Coordinator - Complaints handling/CRM Location : Bangalore Education : Bachelor degree Experience : 2-5Yrs Job Description: - Installation & Commissioning entries in CRM /Follow-up’s - Attending toll free number calls and complaint ticket issue through CRM - Preventive maintenance service visits follow-up’s and enter in CRM -...

**About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...

The Service Coordinator will be responsible for coordinating and scheduling service activities, ensuring smooth communication between customers, service engineers, and internal teams. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks while delivering excellent customer service. **Key...

Job description: **Key Responsibilities** 1.Handle customer calls & assign jobs to engineers. 2.Track AMC/CMC contracts, warranties & service history. 3.Prepare quotations & service documentation. 4.Maintain reports/dashboards using Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables - mandatory). 5.Coordinate with customers & service team. 1.Min 1 year of...

**Responsibilities**: 1. Download service requests (calls) from the system and schedule them with the assigned engineers. 2. Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and routing. 3. Demonstrate proficiency in Microsoft Excel for managing data and reporting. 4. Be available and...