
Service Coordinator
2 days ago
Job Title - Service Coordinator
Experience - 1 to 3 years
Location - Koramangala. bangalore
Languages - Kannada. English.
**Assistant Service Co-ordinator roles includes**:
1) Attending calls regarding service issue from customers
2) Assigning calls to Service Engineers
3) Should co-ordinate for spares purchase to laptop / desktop and check
warranty
4) Mail Correspondence to customer about service issues
5) Arranging for service calls with third party where Sanctum engineers not
available
6) Replacement mails to be communicated to customer and there POC
7) Faulty spares to be collected and hand over to stock.
8) Co-ordinate with software related issues through any desk with the help of
residence engineer
10) Planning and Co-ordination for service calls outside Bangalore
11) Collection of assets from customers due to accidental damage, water spillage
board related issues and co-ordinate with internal team and convey the
same in mails to customers.
**ERP Process**
1) Preparation of various types of DC in ERP Software
2) Return Entries of the materials received back from the customers in
ERP Software
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹21,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Experience**:
- Service coordinator: 2 years (preferred)
**Language**:
- Kannada (preferred)
- English (preferred)
**Location**:
- Bengaluru, Karnataka (preferred)
Work Location: In person
**Speak with the employer**
+91 7892020823
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