Service Coordinator

1 day ago


Bengaluru Karnataka, India Square Foot Full time

o Ensure smooth installation and Effective Execution of Service.
- Schedule service appointments and allocate resources efficiently for the projects
- Proactively communicate with Sales Team to understand the service needs of customer and provide timely updates.
- Collaborate and coordinate with the sales and operations teams to ensure smooth service delivery of the products to the client site.
- Maintain accurate service records, including details of service requests, resolutions, feedback, etc.
- Identify opportunities to improve service processes and efficiency.
- Ensure service requests are addressed within SLA time
- First time pass - 95% of the services issues are resolved during the first visit or as per the agreed SLA.
- Achieve a customer satisfaction score of at least 90% based on feedback and surveys.
- Respond to client inquiries and communication within stipulated SLA.
- Look for opportunities to continuously improve the process for better efficiency and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9379155959
Application Deadline: 18/05/2025
Expected Start Date: 16/05/2025



  • Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    **Global Subsidiary Coordinator** **Bangalore, India** **Monday to Friday, 40 hours per week** **Hybrid** **Intro**: CSC’s Global Subsidiary Management (GSM) Team offers corporate compliance and governance services to Fortune 500 companies in more than 140 countries around the globe. By partnering with CSC, clients reduce the complexities associated...

  • Service Coordinator

    3 days ago


    Bengaluru, Karnataka, India My Placement Management Consultants Full time

    **SERVICE COORDINATOR** **Key Responsibility Areas**: **You will be part of the Product & Customer Support team and your role, broadly, is as below**: - Activity report of the service team (across all locations) and collating reports on service requests, - Coordinate warranty management and material returned, - Customer complaint log - track, monitor and...

  • Service Coordinator

    4 days ago


    Bengaluru, Karnataka, India skillslearn Academy Full time

    **Role Objective**: - To drive efficient service execution, coordinate between multiple stakeholders, and ensure high-quality delivery of organizational services through proactive management and communication. - **Key Responsibilities**: - Manage end-to-end service execution - Coordinate activities across multiple suppliers and external stakeholders -...

  • Service Coordinator

    4 days ago


    Bengaluru, Karnataka, India Kardex Full time

    Kardex India Pvt Ltd is seeking a motivated self-starter to join our India Life Cycle Service (LCS) Team in the role of Service Coordinator to be based in Bangalore. Act as a Level 1 customer support: schedule and dispatch workers, work crews, equipment, to appropriate locations according to customer requests, specifications, or needs. Communicate with...

  • Service Coordinator

    2 days ago


    Peenya, Bengaluru, Karnataka, India Talent Bee Consulting Full time

    ROLE: A Service Coordinator acts as an advocate for their clients and provides information on how they can access community services Responsibilities: **Service Planning and Scheduling** Service coordinators play an integral role in service planning and scheduling. They are responsible for assessing client requirements, determining project timelines, and...


  • Bengaluru, Karnataka, India Agio, Inc. Full time

    Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster...

  • Service Coordinator

    3 days ago


    Bengaluru, Karnataka, India Lucidspire Private Limited Full time

    **Key Responsibilities**: - **Coordinate Service Activities**: Schedule and manage service appointments, ensuring timely and efficient service delivery to clients. - **Customer Communication**: Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly. - **Documentation**: Maintain accurate records of...

  • Service Coordinator

    2 days ago


    Bengaluru, Karnataka, India Spiderfocus solutions Full time

    Job Title - Service Coordinator Experience - 1 to 3 years Location - Koramangala. bangalore Languages - Kannada. English. **Assistant Service Co-ordinator roles includes**: 1) Attending calls regarding service issue from customers 2) Assigning calls to Service Engineers 3) Should co-ordinate for spares purchase to laptop / desktop and...

  • Service Coordinator

    4 days ago


    Nelamangala, Bengaluru, Karnataka, India Precimeasure Controls Full time

    A Service Coordinator is responsible for managing and coordinating service activities to ensure client satisfaction and efficient operations. This role involves scheduling service appointments, managing customer communications, supporting field staff, maintaining records, and ensuring timely resolution of service requests **Job Types**: Full-time,...


  • Bengaluru, Karnataka, India Power Bridge Systems Full time

    **About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...