
Customer Service Executive
4 days ago
Handle customer inquiries and provide assistance in booking appointmentsthrough the CRM system
- Ensure accurate data entry and maintenance of customer records in the CRM database
- Provide support and guidance to customers regarding appointment availability, booking procedures, and related inquiries
- Follow up with customers to confirm appointments and provide necessary reminders
- Troubleshoot any issues related to appointment booking and escalate complex cases to higher management when necessary
- Collaborate with the technical team to address any CRM system issues and suggest improvements for a smoother booking process
- Stay updated on company policies, services, and procedures to provide accurate information to customers
- Gather data from multiple sources.
- Handle customer inquiries and provide assistance in booking appointments through the CRM system
**Salary**: ₹300,000.00 - ₹600,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 2 years (preferred)
- Microsoft Office: 2 years (preferred)
- Macros: 2 years (preferred)
- micros: 2 years (preferred)
- SOPs: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7977483684
-
Customer Service Executive
3 hours ago
Bandra, Mumbai, Maharashtra, India Aesthetic Solutions Full timeAnswer inbound calls from potential customers, providing them with detailed information about our services and salon. - Understand the needs of the caller and effectively communicate how our salon can meet those needs. - Schedule appointments and consultations, managing the Salon's calendar efficiently. - Maintain a high level of product knowledge and stay...
-
Client Service Executive
2 weeks ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Associate kannada
6 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service
2 weeks ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service
6 days ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Sales and Customer Service Representative
4 days ago
Bandra West, Mumbai, Maharashtra, India Bhaleri Consumer Services Pvt. Ltd. Full time**Job Title**:Sales and Customer Service Representative** **Job Summary**: **Key Responsibilities**: - Develop and implement innovative business development strategies and ideas. - Coordinate with potential and existing customers to understand their needs and provide tailored solutions. - Build and maintain strong client relationships to ensure long-term...
-
Customer Service Representative
2 weeks ago
Bandra West, Mumbai, Maharashtra, India Aesthetic Solutions Full timeSchedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: In person
-
Customer Service Executive
3 hours ago
Bandra West, Mumbai, Maharashtra, India Tripcrafters.com Full time**Roles & Responsibilities**: 1. Call & speak to travellers who submit enquiries on our website about their travel plans 2. Ask for their travel requirements and update the enquiry form on our system 4. Each call lasts for about 4-5 minutes. 1. Excellent communication skills (English and Hindi) 2. Ability and willingness to learn quickly. Good team...
-
Customer Relationship Executive
4 days ago
Bandra West, Mumbai, Maharashtra, India Right Properties Full timePurpose: As a Customer Relationship Executive at Right Properties, the purpose is to build and maintain strong relationships with clients, guiding them through their property journey with expertise and care. This involves understanding client needs, providing tailored advice, and ensuring a seamless and satisfying experience In the competitive real estate...
-
Customer Service Assistant
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLooking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...