Front Desk Receptionist

5 days ago

Noida, India Akasa Finance Ltd Full time

The job description of a front desk position can vary depending on the organization or industry, but generally, the front desk serves as the first point of contact for visitors and guests. Some common responsibilities may include:
1. Greeting and welcoming guests: Front desk personnel are responsible for providing a warm and friendly welcome to visitors, guests, or customers.

2. Answering phone calls: They handle incoming calls, transfer them to the appropriate departments or individuals, and provide information or assistance as needed.

3. Managing appointments and reservations: Front desk staff may be responsible for scheduling appointments, managing meeting room bookings, and coordinating reservations for guests or clients.

4. Providing information: They offer accurate information about the organization, its services, facilities, and procedures to visitors or callers.

5. Assisting with administrative tasks: This can include tasks like sorting mail, managing deliveries, maintaining office supplies, and keeping the front desk area tidy and organized.

6. Handling check-ins and check-outs: In hotels or hospitality settings, front desk personnel manage the check-in and check-out process, including verifying identification, collecting payments, and addressing guest inquiries or concerns.

7. Security and access control: They may monitor access to the premises, issue visitor badges, and ensure a safe and secure environment by following security protocols.

8. Problem-solving and customer service: Front desk staff often deal with various inquiries, complaints, or requests, and they are expected to handle them professionally, provide solutions, or escalate issues to the appropriate individuals.

Overall, the front desk plays a crucial role in creating a positive first impression and ensuring smooth operations in organizations where customer service and visitor management are important.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front desk: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8929811599

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