Customer Service Export

4 days ago


Noida Uttar Pradesh, India Cantaloupe HR Solution Pvt. Ltd. Full time

**Job Title**: Customer Service Executive - Export (Freight Forwarding)
**Location**: Noida, Sector 126
**Experience**: 3 - 4 Years

**Key Responsibilities**:

- Handle end-to-end **export documentation** and shipment processing.
- Coordinate with clients, shipping lines, and vendors to ensure timely shipment execution.
- Resolve customer queries regarding shipments, documentation, and freight charges.
- Track and monitor shipments to ensure on-time delivery.
- Maintain accurate records and reports of all export operations.
- Support the operations team in planning and coordinating export activities.

**Requirements**:

- **Experience**: 3 - 4 years in **customer service for freight forwarding/export** operations.
- Strong knowledge of **export documentation** and shipping procedures.
- Excellent communication and coordination skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Proficiency in MS Office and basic ERP/shipping software.

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person



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