Academic Counsellor

10 hours ago

Kaushalpuri Kanpur Uttar Pradesh, India Vedant Learning Centre Full time

We are looking for an enthusiastic Telecalling Representative to contribute in generating clients for our company. You will be responsible for converting parents/students over the phone and maintaining good customer relationships.

An effective telecalling representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with enquires and doubts.

The goal is to help the company grow by bringing in clients and developing business.
You should play receptionist roll as well.
- **Responsibilities and Duties**_
- Contact clients from given data to inform them about our service.
- Answer questions about service or the company.
- Ask questions to understand clients requirements.
- Direct prospects to the field admin & marketing team when needed.
- Enter and update clients information in the database.
- Take and process clients in an accurate manner.
- Handle grievances to preserve the company s reputation.
- Keep records of calls and note important information.
- You should complete given target.
- You should play receptionist roll as well.
- **Required Experience, Skills and Qualifications**_
- Proven experience as telecalling representative.
- Good knowledge of relevant computer program and telephone systems
- Ability to learn about services and explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool - tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Additional language will be a plus
- **Win-Win**:_

1. Welcome, you will be addressing the elephant in the country, which we always discuss but now you can walk the talks.

2. Adding value in the life of students.

3. Enhancing your problem-solving skills.

4. Be part of a family, that shares and respects the individual as well as Vedant's visions & values.

Note

**Job Types**: Full-time, Part-time

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Fixed shift
- Flexible shift

Ability to commute/relocate:

- Kaushalpuri, Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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