Servicenow Administrator

2 weeks ago

Coimbatore District Tamil Nadu, India NexEra Technology Solutions Full time

ServiceNow Administrator - Discovery Experience

Position Summary:
Key Responsibilities:
Administer and configure ServiceNow Discovery, ensuring accurate and reliable data collection for the CMDB.

Troubleshoot and resolve discovery issues (patterns, probes, sensors) and MID Server performance or communication challenges.

Support integrations between ServiceNow Discovery and other systems/tools for seamless data flow and IT operations.

Monitor, analyze, and optimize discovery schedules, performance, and results to ensure the stability and reliability of the environment.

Collaborate with IT teams, developers, and stakeholders to identify requirements, improve discovery processes, and maintain CMDB accuracy.

Perform regular MID Server maintenance, upgrades, and troubleshooting to ensure high availability.

Ensure compliance with organizational policies, governance, and best practices for ServiceNow Discovery.

Work closely with ServiceNow developers and CMDB teams to align discovery outcomes with business goals.

Required Skills & Qualifications:
3+ years of hands-on experience administering and troubleshooting ServiceNow Discovery.

Strong understanding of MID Servers: installation, maintenance, and debugging.

Proficiency in resolving discovery issues, including patterns, credentials, and network-based challenges.

Experience integrating ServiceNow Discovery with other IT systems (e.g., monitoring tools, cloud services, asset management systems).

Solid knowledge of ServiceNow CMDB structure, configuration items (CIs), and ITSM processes.

Strong analytical and problem-solving skills to identify root causes and recommend effective solutions.

Familiarity with IP networks, protocols (SSH, WMI, SNMP, HTTPS), and credentials used for discovery.

ServiceNow Discovery certification or related ServiceNow credentials (preferred).

Excellent communication and documentation skills.

**Preferred Qualifications**:
Experience working with cloud discovery (AWS, Azure, GCP).

Familiarity with Service Mapping and other ServiceNow ITOM capabilities.

Strong scripting knowledge (JavaScript, PowerShell, or Python).

ITIL v3 or v4 certification is a plus.

**Knowledge, Skills and Ability Requirements**:

- ITIL
- CDSM
- Knowledge of ServiceNow Discovery, MID Server Architecture, Probes, Sensors, Identifiers & Business rules
- Knowledge of Data Center infrastructure, IP ranges, and cloud environments
- Configuration Management [CMDB]
- Experience developing, documenting, implementing, and maintaining ServiceNow Discovery and CMDB governance processes, procedures, policies, and related documentation
- Strong analytical and problem-solving ability
- Good communication, written and documentation skills to gather requirements from customers, process owners and cross platform teams
- Ability to read and understand oral and written instructions, and effectively communicate information

Pay: ₹497,780.73 - ₹1,500,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)
- ServiceNow: 3 years (required)

Work Location: In person

  • ServiceNow Administrator – GRC Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeCompliance Full time ₹ 6,00,000 - ₹ 7,20,000

    Job OverviewAs a seasoned professional in ServiceNow administration, you will be responsible for overseeing the platform's configuration and maintenance. This includes managing GRC modules, performing DevOps activities, and resolving ServiceNow incidents.">">">Key Responsibilities:">">Configure and administer the ServiceNow platform, focusing on GRC modules...

  • Servicenow Architect

    2 days ago

    Chennai, Tamil Nadu, India SPS Ventures Full time

    Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. 8+ years of experience in IT with at least 3 years as a ServiceNow Architect. Proven experience with multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.). Strong knowledge of ServiceNow scripting (JavaScript), Flow Designer, Service Portal, and Integration...

  • Servicenow-presales

    8 hours ago

    Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    **Key Responsibilities**: - Provide strategic leadership and direction for the ServiceNow practice, aligning it with the organization's overall objectives. - Oversee the implementation, customization, and administration of ServiceNow solutions, ensuring high-quality delivery and client satisfaction. - Lead and manage a team of ServiceNow professionals,...

  • ServiceNow Technical Lead

    3 days ago

    tamil nadu, India Tata Consultancy Services Full time

    Role : ServiceNow Technical LeadExperience : 10+ yearsLocation : PAN IndiaJob Description : Required Technical Skills:-ServiceNow Expertise:In-depth knowledge of ServiceNow development, architecture, and administration.Proficiency in ITOM, Catalog Item configuration, UI Scripting, and Access Control Lists (ACLs). Integration and Customization:Experience with...

  • Servicenow Support + QA

    2 days ago

    Chennai, Tamil Nadu, India IMPRONICS DIGITECH PRIVATE LIMITED Full time

    **Job Title**: ServiceNow (Support + QA) **Location**: Chennai (Hybrid) **Experience**: 5+ Years **Shift**: UK Shift **Job Summary**: **Key Responsibilities**: **ServiceNow Development & Testing**: Build and maintain workflows, business rules, UI policies, and client/server scripts. Perform unit testing and support QA teams in functional and...

  • ServiceNow Developer

    1 week ago

    tamil nadu, India Tata Consultancy Services Full time

    Must-Have**(Ideally should not be more than 3-5)Experience in supporting implementation, administration, configuration, and development of the ServiceNow Platform4-6 Years’ experience as a core developer.Should be ServiceNow Trained developer, Should be ServiceNow Trained and/or Certified ImplementerServiceNow Scripting and/or Orchestration TrainedITILV3.0...

  • Servicenow Architect

    1 week ago

    Chennai, Tamil Nadu, India Aroopa Full time

    Princeton | Contract **About the Role** **Key Responsibilities** - Lead the architecture, design, and implementation of ServiceNow platform from the ground up - Plan and execute **data migration** from existing ITSM platforms to ServiceNow - Design and configure **identity modules** for secure integrations across enterprise systems - Build and optimize...

  • Servicenow Vr

    4 days ago

    Chennai, Tamil Nadu, India Virtusa Full time

    P1-C3-STS ServiceNow Consultant - Evaluation of current vulnerabilities - Vulnerability remediation workflow - Knowledge of how we can patching works - Knowledge of Mainframe, Server OS, network switches patching - Knowledge of VR (Vulnerability Response) module of ServiceNow - Knowledge of Remediation Workflow in VR - Expertize on Qualis, ServiceNow ITSM,...

  • Servicenow Platform Architect

    2 weeks ago

    Chennai, Tamil Nadu, India Ford Motor Company Full time

    **Department**:Workplace Technology Employee Experience (Workplace Tech CX) **Department Description**:At Ford, IT Service Management and Operations is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding...

  • Servicenow Architect

    2 days ago

    Chennai, Tamil Nadu, India Virtusa Full time

    Title : Servicenow Architect Tier : Tier 1/Architect P1 C1 TSTS **Experience**: 15+ years of experience in IT, with 5+ years of hands-on experience working with the ServiceNow platform. Proven experience as a ServiceNow Architect, delivering large-scale ServiceNow implementations across multiple modules. **Skills**:Deep knowledge of ServiceNow...