Service Advisor

2 weeks ago

Ganeshpeth Colony Nagpur Maharashtra, India Eros Hyundai Full time

**Designation:

- ** Service Advisor.

**Qualification:

- ** Diploma in Automobile engineering & Mechanical engineering
**Experience:

- ** 6 month -1 year.
**Location:

- **Nagpur
**Skills:

- ** 2 Wheeler driving experience:

- 1 to 2 years & 4 Wheeler driving experience:

- 6 months-1 year is must,
Great Verbal Communication Skills, presentable, Public Speaking.
**Roles and Responsibilities:

- **
- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restriction ns to customers in timely manner.

Pay: ₹11,675.06 - ₹15,000.50 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- total work: 1 year (required)

Work Location: In person

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