Customer Service Representative

1 day ago

Delhi Delhi, India Manarti Exports Full time

**Key Responsibilities**:

- Address and resolve customer complaints and issues promptly and effectively.
- Provide accurate information about products, services, and company policies.
- Collaborate with internal teams to address customer needs and improve service quality.
- Maintain and update customer database with accurate information.
- Achieve monthly sales targets and contribute to team goals.
- Follow up with customers to ensure satisfaction and build long-term relationships.

**Requirements**:

- Proven experience as a Customer Service Representative or similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask and manage time effectively.
- Proficiency in MS Office and customer service software (e.g., CRM systems).
- Ability to remain calm and professional in challenging situations.

Pay: ₹15,277.54 - ₹20,288.10 per month

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Telemarketing: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)
- Multilingual (required)

Work Location: In person

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