Product Expert

1 week ago

Navi Mumbai, India Allot Full time

**Who we are**:
Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. This is an opportunity to join the Global Customer Service of a cutting-edge network devices vendor that provides Tier1 network operator grade devices

**What we’re looking for**:A Product Expert who is acting as a SME support to our clients

You'll be part of a team that constantly adapts to new technologies, implements new solutions and systems, and provides support to cloud and virtualization solutions of the Allot products.

**Requirements**:
**What you’ll do**:

- Support the professional Services during product deployment and specific customer environments
- Provide excellent, dedicated and proactive support service
- Use creative problem-solving skills to help customers implement the required solution.
- Follow up with customers to verify solutions are successful and achieve the desired impact.
- Perform deep problem investigation into system logs and behavior
- Provide technical guidance and solutions to the company’s customers and partners, problem reproduction and lab simulations
- Working with R&D and Product departments to solve issues, design features, and be a part of the products life cycle
- Develop tools to help Support and our customers with product monitoring and analysis

**What you should have**:

- +7 years of experience in networking LAN/WAN environments
- At least 4 years of experience providing technical support for leading operators
- Graduate/Diploma in Computer Science/Electrical/Electronic Engineering or equivalent relevant courses
- Experienced in customer care working with CRM systems
- Expert in Linux system administration and operation
- Experience with systems and network monitoring tools
- ISPs, Telco’s and Mobile Operators, Tier1/Tier2 networks
- Good knowledge of K8’s
- Scripting ability especially Linux bash
- Fluent level of English

**Advantage**
- Hands-on experience in networking LAN/WAN products: Routers, Switches, Firewalls, NMS, etc.
- Mobile data/cable operators’ knowledge
- Working knowledge of Radius, Diameter, DHCP, 3GPP, PCEF, PCRF, understanding protocol flow and sniffing.
- Strong hands-on working knowledge of TCP/IP networks, packet sniffing and traffic generation.
- Software development on Linux environments
- Programming skills, scripting languages & build tools: Python/Perl/Bash.
- DevOps experience.

Region (Website):
APAC

  • Product Expert

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeClientService Full time US$ 90,000 - US$ 1,20,000

    Job Title: Product ExpertAbout the RoleWe are seeking a skilled Product Expert to join our team. The successful candidate will be responsible for providing exceptional client service and support.Key Responsibilities:Provide best-in-class service to all incoming client queries related to products and services.Maintain expert knowledge of products and...

  • Product Solutions Expert

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeClient Full time US$ 90,000 - US$ 1,20,000

    Job Overview:We are seeking a highly skilled Product Consultant to join our Global Client Support team.The ideal candidate will possess excellent communication skills, be knowledgeable about financial markets and investment products, and have the ability to develop effective working relationships with clients.The successful candidate will be responsible for...

  • Product Expert

    4 weeks ago

    Mumbai, Maharashtra, India Accelya Full time

    Job Description - Product Expert:As a Product Expert, you serve as a domain specialist and subject matter expert (SME) supporting the Product Owner and Product Manager. You provide deep product and domain knowledge to ensure solutions meet customer and market expectations.Key Responsibilities:Provide detailed functional and domain knowledge to Agile Teams...

  • Product Expert

    2 weeks ago

    Mumbai, Maharashtra, India Accelya Full time

    Job Description - Product Expert: As a Product Expert, you serve as a domain specialist and subject matter expert (SME) supporting the Product Owner and Product Manager. You provide deep product and domain knowledge to ensure solutions meet customer and market expectations. Key Responsibilities: Provide detailed functional and domain knowledge to Agile...

  • Expert Production Manager for Food Processing

    2 days ago

    Navi Mumbai, Maharashtra, India beBeeProductivity Full time ₹ 15,00,000 - ₹ 20,10,000

    Production Management ExpertJob OverviewWe are seeking a seasoned production manager to oversee the daily operations of our IQF cooked and blanched products. The ideal candidate will have extensive experience in organizing production schedules, ensuring adherence to health and safety regulations, and maintaining production equipment.Main ResponsibilitiesLead...

  • Product Expert

    1 week ago

    Mumbai, India Allot Full time

    **Who we are**: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...

  • Expert Production Support Specialist

    6 days ago

    Navi Mumbai, Mumbai, Mumbai City, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Production Support Associate RoleThis role is responsible for providing expert support in the domain of Production Support. Main Responsibilities:Provide timely and efficient support to production teams.Collaborate with cross-functional teams to achieve business goals.Maintain high-quality standards in all aspects of work.Required Skills and...

  • Product Validation Expert

    2 days ago

    Mumbai, Maharashtra, India beBeeValidation Full time ₹ 4,00,000 - ₹ 8,00,000

    **Product Validation Expert**">We are seeking a highly skilled Product Validation Expert to join our team. The ideal candidate will have experience in validating banking products and understanding their booking processes.**Key Responsibilities:**">Analyze products and trade booking to determine the logic required for automatic product type determination and...

  • Production Planning Expert

    5 days ago

    Mumbai, Maharashtra, India beBeeProduction Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Title: Production Planning ExpertWe are seeking a proactive and detail-oriented professional to join our team in a planning role. The ideal candidate will be passionate about ensuring smooth production flows, on-time delivery, and efficient resource allocation.",

  • Purchasing Expert

    4 days ago

    Navi Mumbai, Maharashtra, India beBeeNegotiation Full time ₹ 80,00,000 - ₹ 1,00,00,000

    Purchasing ExpertWe are seeking a skilled Purchasing Expert to manage our procurement operations.The successful candidate will be responsible for negotiating with suppliers to achieve optimal pricing and services. This will involve sourcing high-quality raw materials for production, analyzing product data to forecast material requirements, managing budgets,...