Telesales Agent

6 days ago

Borivali Mumbai Maharashtra, India Winner Overseas Full time

Primary Objective:
To generate qualified leads, schedule sales appointments for Field guys & support the sales pipeline through outbound calling & follow-ups with prospective customers across target industries.

Key Responsibilities:
1. Lead Generation & Prospecting:
Identify & contact decision-makers in target companies (e.g., Purchase Managers, Production Heads, Factory owners.

Use CRM, Industry Directories, Linkedin & other B2B databases to gather contact information

Qualify leads based on pre-defined criterias (e.g., Product fit, Industry relevance & Production capacity).

2. Cold - calling & Outreach:
Make outbound calls to introduce the Company's product & services (e.g., PUR Hot melt Adhesives).

Handle Objections professionally & persuasively.

3. Appointment Setting:
Schedule maeetings OR product demos for field sales engineers OR Sales Managers.

Co-ordinate Calendars & confirm appointment logistics with both Parties.

4. CRM & Data Management:
Maintain accurate & updated records of all calls, responses & outcomes in the CRM.

Track lead stages (e.g., contacted, interested, follow-up & trial scheduled).

Flag & forward high potential leads to the Business Development & Sales teams.

5. Follow-Up & Nurturing:
Conduct timely follow-ups on interested leads & trial users.

Guage responses & nudge leads towards Conversions.

6. Market Intelligence Gathering:
Capture relevant feedback on Competitors, Pricing expectations, Product needs & Market trends.

Share insights regularly with the Marketing & Sales teams for Strategy updates.

7. Collaboration & Reporting:
Work closely with Field Sales executives to ensure warm handovers.

Submit daily/weely reports on Calls made, Leads generated, Meetings set & Follow-ups pending.

Participate in Weekly Sales huddles mock calls, roleplays OR Reviews.

KPI's (Key Performance Indicators):
Number of outbound calls per day/Week

Qualified leads generated

Appointments scheduled

Lead-to-Meeting conversion rate

CRM accuracy & update compliance

Contribution to monthly sales funnel targets.

Preferred Skills:
Strong Verbal communication in English & other local languages.

Basic technical understanding of the product OR ability to Learn

Familiarity with CRM tools (ZOHO, Hubspot, etc.)

Pateince, persistence & customer-focused mindset.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Application Question(s):

- Will be an added advantage to both parties If applicant has worked with Canva of making Promotional Creatives / Posts for Social Media Platforms.
- We would prefer an applicant who is very well versed with using basic MS Office tools.

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (preferred)

**Location**:

- Borivali West, Mumbai, Maharashtra (preferred)

Work Location: In person

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