Call Center Executive

2 weeks ago

Piplod Surat Gujarat, India Skinoq Full time

Skinoq is one of Surat's most trusted skin and hair clinics, known for ethical, science-based aesthetic treatments. We’re growing rapidly and looking for a smart and driven **Telecalling Executive** who can turn interest into action by guiding leads toward booking appointments and starting their treatment journey with us.

**Job Role**:
As a **Telecalling Executive**, your main job is to **convert leads into appointments** by building rapport, clearly explaining treatment options (training will be provided), and ensuring a smooth consultation process. You will manage leads from social media, walk-ins, and online inquiries and maintain clear records and reports.

**Key Responsibilities**:

- Call and connect with new leads (from Instagram, website, walk-ins, and Meta Ads).
- Explain treatment offerings in a clear and engaging way (training provided).
- Build trust and rapport with clients and help them feel confident in booking.
- Convert leads into clinic appointments and treatments.
- Update CRM/lead sheets daily.
- Share performance reports weekly and monthly.

**Requirements**:

- Excellent spoken English and communication skills.
- Good personality and ability to build instant rapport.
- Passionate about the skincare/aesthetic industry (training on treatments will be provided).
- Previous sales, customer support, or telecalling experience is preferred but not mandatory.
- Self-motivated and result-oriented.

**Job Details**:

- **Salary**: ₹12,000/month base + **Incentives ₹11,000-₹16,000/month** (based on conversions)
- **Timings**: Flexible - We care more about results and conversions than clock hours.
- **Location**: Skinoq Clinic, Surat (in-clinic job preferred)

**Why Work With Us?**
- Work in a premium, rapidly growing skincare brand
- Learn advanced treatment knowledge from experts
- Friendly, result-driven work environment
- Attractive performance-based incentives

Join a purpose-driven brand and help people feel confident in their own skin

**Job Types**: Full-time, Part-time

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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