Telecalling Executive

2 weeks ago


Kochi, India Copious Consult Private Limited Full time

IMMEDIATE HIRING FOR **MULTINATIONAL HEALTHCARE GROUP**.

**Job location : KOCHI INFOPARK**
- **Designation: Tele calling Executive**:

- **Exp in years: 0-5 years**:

- **Education \ Linguistic skill: Degree & FLUENCY IN ENGLISH**

**Duties & Responsibilities**
- **Handles incoming and outgoing calls**:

- **Respond to customer queries in polite, friendly and professional manner.**:

- **Take ownership of all cases until satisfactory solution is reached.**:

- **Required to handle and infuse angry patient and to offer viable solution.**:

- **Required to meet agreed target on daily/weekly/monthly basis.**:

- **Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment and other related outbound activity.**:

- **Informed patients about new products, treatment and services.**:

- **Sell the products and services to existing and new patients.**:

- **Listen to objections and handle them effectively.**:

- **Comply with all other tasks assigned by the Supervisor/Manager**:

- **Maintain customer complaint/Suggestion log.**

**CONTACT NO:7356340333**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English Fluently? (preferred)


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