Quality Coordinator

3 days ago

Oragadam Chennai Tamil Nadu, India Danfoss Full time

Requisition ID: 23851

Job Location(s):
Oragadam, IN

Danfoss is looking for an experienced **Quality Coordinator **to join our team. You will be expected to excel in a fast pace, growing company and thrive in a culture of continuous improvement. You will need to have outstanding interpersonal communication skills to deal with customers, co-workers and suppliers.

**Responsibilities**:
Responsibilities for this position include, but are not limited to, the following.
- Coordinate & Manage DCS Customer Claim Handling for INR for specified PLs, including:

- Ensure Claim Registration prompt into IQOS
- Communicate corresponding Production Plants within DCS if necessary for Stop production, block deliveries and recommend sorting activities are done each time product quality is in doubt
- Manage and track INR Customer Claims with 8D, including by having periodic claim reviews with corresponding DCS plants
- Ensure complete problem solving for each claim
- Support deployment of Lessons Learnt Cards (LLC) whenever necessary
- Administrate DCS LICS (CC & RAC) in INR and Coordinate with all stakeholders on 8D cases within the Region
- Report performance on a monthly basis
- Analyse and declare Failure Root Cause of all Field / Line Rejected (returned) parts - Compressors and RAC parts sold / manufactured in INR
- Incorporate findings in IQOS and communicate relevant Frontend CCH Responsible
- Communicate respective factories on Manufacturing / Design Related failures when confirmed especially if any new failure mode found on analysis
- Secure recommendations to Sales / FSE / AE concerns to avoid field failures
- Secure complete Administration of DCS LICs following DCS Global Quality Standards deployed & well followed
- Ensure maintaining all Equipment / Machines / Test Systems as per standards / requirements and keeping all Operational at any point of time
- Report issues upon LIC operations time to time and get it solved immediately
- Develop system / tools to enhance all processes are up to date
- Liaison administration between DCS LICs and Regional team
- Develop LIC team and secure prompt training on TDA / Root Cause Analysis / System handling etc

**Background & Skills**:

- Mechanical / Electrical Engineering
- 3+ years in Service / Production and Quality environment
- Specific skills on Failure Analysis especially Refrigeration parts
- Experienced with ISO/TS16949 quality tools
- Multicultural understanding and diplomacy
- Familiar with QMS tools
- Experienced on ERP systems, not mandatory

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

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