Facilities Services- Soft Service

JLL supports the Whole You, personally and professionally.
Facility Executive (Soft Service) - Client Account (Chennai)
**What this job involves**:
About the role
**Objective of the role**:
**Responsibilities**:
Lead the vendor management team in the delivery of facility management services
Ensure 100 % upkeep of client facilities at all the time
Ensure the scope of work based on Service Level Agreement between Client and JLL,
Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems,
Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors
Maintain all records related to the performance of facility management operations on Client site
Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings
Train team members on all Quality policies & procedures
General Administration & Management
Client /Guest service Experience
Daily/Weekly/Bi Monthly/Monthly cleaning Execution
Cafeteria/Medical room Monitoring
MIS /MMR report
Invoice tracker preparation
Store Management/Key management
Stock register and material consumption record
52 week planner Execution on time
Help Desk management daily base
Perform facility inspections and report on condition affecting operations;
Immediate respond when as an emergencies,
Comply with all safety procedures and requirements.
Support for an Engineering & Operational maintenances
Prepare and Support for an Internal and External Audits
Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service
Experience & Education
5 years minimum experience as Facility Executive or relevant position
Well-versed in IFM operations and facilities management best practices
Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality
Good Nonverbal communication skills
Must have keen learning skills in accordance with the dynamic nature of the client business
Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables
Vendor Management, Scheduled Reports, Facility Trackers, MMR, SLA, Client Management Builder Coordination
Behavioural Competencies
Strategic Thinking & Leadership
Excellent verbal and written communication skills
Excellent organizational and leadership skills
Experience working in heavily matrixed environments and leading by influence
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.